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I have restored plenty of time, but nothing happened, and the customer service always not there to help.
Hi There,
We have noticed that you posted this review on the same day you installed Rewind Backups. It is not possible to restore to a point in time before Rewind was ...
App used to work and it has stopped working. We are back and forth with customer service for the last 1 week and no luck. What is the point of paying an expensive fee and the dev team doesn't have a clue?
Hey there!
I've been following the progress on your current ticket and although we are working to resolve the issue - it seems like you might have meant to post this review ...
I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!
Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.
In your ...
They charged me without asking me.I dont recommended!!!! this is not honest.I'm very angry!!!!!!!!!!
Hi there,
As we bill through Shopify, we must receive your approval prior to being able to charge you. We can see that you selected and approved the charge for your plan on ...
hi i didn't get my store rewind where i was I need help i was using the free trial to see how it works
We're sorry to hear that your restore did not work as anticipated! Our support team reached out, and it appears that there was some confusion around restore capabilities. It ...
One of the worst backup app, Hard to navigate, to do everything you need to contact support, which is never available. They respond you in 2-3 days. Even to export your backup data you need to contact support, Highly disappointed.
Your app is asking for 500$ subscription with an automatic payment. Please stop automatic payments i don't wanna use your app anymore
Thank you for taking the time to leave a review. All of our plans come with a 7-day trial that can be cancelled at any time by removing the application from your store. It ...
I'd give this a zero. WHat do you have fake reviews written by friends and family? I am pretty unpleased with this application. I deleted collections of blogs and put them all under one category versus several. I asked for help to "rewind and backup" a previous date to get these blogs back in place. This is the "professional" email I received back.
Sent to Karina S and help@rewind.io
How would ...
Thanks for leaving a review for Rewind. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and offered to help ...
I took the app in good faith.... Be aware that it does not back up everything as said... It does not back up Oberlo (at least) so any issues like i have just experienced will wipe out your store... For anyone thinkingg of getting this app or you have it already, be aware of this problem and check what you need before installing it.... Its flawed
Ladies buy Leigh,
I am sorry you've experienced issues with your store recently. There are many things that can go wrong when selling online. At Rewind, we are committed to ...
Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you
Hi Lexor,
Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.
It sounds like this is ...