Arvostelut (1 033)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
28. toukokuu 2021

Thank you infinitly! I'm so grateful for taking your time for explaining to me how this application works!

Boutique Leelooart
Kanada
Päivä sovelluksen käyttöä
Rewind vastasi 28. toukokuu 2021

No problem, thank you for your review :)

12. elokuu 2016

Excellent app! Very good support. I particularly like how individual products can be restored if needed. Also, everything is broken down into modules (such as themes, etc) which make restores very fast. Overall, this is THE go-to app for our backup solution. It is absolutely first class!

Icommercenew
Yhdysvallat
Päivä sovelluksen käyttöä
16. lokakuu 2017

Back up was seemless and simple !

I have not done a rewind yet.

Love the easy to see console so I can rewind the different parts that I choose. That is really powerful feature !

Also I have asked some questions and their support are right back to me, really impressed so far.

Bespoke Gates And Railings
Yhdistynyt kuningaskunta
Päivä sovelluksen käyttöä
17. kesäkuu 2021

This app is very important. I recommend it to everybody, who has a Shopify store. App very simple and easy to use.

TEDMAR
Puola
Päivä sovelluksen käyttöä
Rewind vastasi 23. kesäkuu 2021

Thank you for your review + recommendation! Be sure to check out our referral program – you can benefit from sharing Rewind within your network :)

13. heinäkuu 2020

Really impressed with the product — but also the support! The CEO Mike answered my email, and follow-up support by Annie helped me glide through setup with a customised plan.

So impressed I almost fell over.

Thanks team!

Família de Trigo
Brasilia
Päivä sovelluksen käyttöä
Rewind vastasi 22. heinäkuu 2020

😅 this review made our day!

22. marraskuu 2018

A few small bugs (like estimated total count before you decide on a plan), however setup and backup works great and very easy to setup. Highly recommend. I appreciate the free plan to save a couple dollars while getting the store off the ground. Every bit helps. I'm sure to keep this app! The chat support person was amazing. A must have app for any shopify store.

Canada Baking Supplies
Kanada
Noin 24 tuntia sovelluksen käyttöä
17. kesäkuu 2021

Noone ever told me that shopify does not do a real back up of my shop and all my products etc. We#re running some WP-Website and we#ve been hacke several times. When I heard about Rewind, there was no doubt for me to install it imediately. Let's me sleep way better now. Great support, from the first day on.

BONES & BUDDHAS
Saksa
Noin 22 tuntia sovelluksen käyttöä
Rewind vastasi 23. kesäkuu 2021

It's a common misconception that you're able to get help to restore or recover from issues like that! Glad you found Rewind, thank you for your review.

23. huhtikuu 2021

A Pleasure to speak to Aditya who showed me the app and how it works. Thank you so much for our chat and the advice

The Lemon Tree Candle Company
Yhdistynyt kuningaskunta
Noin 20 tuntia sovelluksen käyttöä
Rewind vastasi 5. toukokuu 2021

We made sure to pass your message along to Adi - thanks for your review!

2. kesäkuu 2021

We learned the hard way about the need of Shopify store owners to back up their data. I thought that Shopify had backups of our entire website. Nope. We experienced major data loss yesterday when we went to sync new software with our Shopify store. Something went wrong and HUNDREDS of product descriptions and prices were lost. Some products were now showing up on the website on sale for $0.00! When we inquired with Shopify about restoring from a backup, we learned that Shopify only backs up your website -- the theme and structure -- but that we are responsible for backing up our own data, such as product pages, customers, orders, etc. As a result of this disaster, we had to shut our website down while we tried to figure out how to restore what was lost. We lost almost two days worth of revenue. After many long hours of work, we were able to finally restore most of what was lost, but the first thing I did the next day was to research our options for backing up our data on a regular basis, and that's when I discovered Rewind. I signed up for the trial early the next morning. I emailed with a question, and promptly got a response. I was impressed. Well-written in perfect English, no less! One question led to another, then Alex from Rewind called me and walked me through my problem and showed me how easy it is to restore lost data with Rewind, whether it's restoring a single product, or multiple records in bulk. I learned that they have customer support hours from 8 a.m. till midnight Eastern time. Fantastic! When I explained more about our business, Alex was able to offer flexible pricing options that weren't obvious on their website, and to bundle my two Shopify stores together. Both my websites are completely backed up now and will automatically back up daily going forward. I honestly can't believe how uninformed and unprotected I was before we experienced massive data loss. I will sleep better tonight knowing that my data is safely stored with Rewind. Thank you Alex and team! As I told you earlier today, you guys are awesome!

Bella Luna Toys
Yhdysvallat
Noin 14 tuntia sovelluksen käyttöä
Rewind vastasi 23. kesäkuu 2021

Holy smokes, we're sorry to hear you went through that but are very glad you've got Rewind to protect your store now. Thank you for the kind words + the review, Alex is a superstar and we take great pride in our support team! Let us know if we can help out at any time.

Muokattu 8. toukokuu 2020

The app works as described, Paul and Annie seem very willing to give attention to their users. In a highly competitive world riddled with terrible customer service, the team at Rewind shines as a bright exception. I will be using this app for my many stores in the future.

The Fire Hose Store
Yhdysvallat
Noin 10 tuntia sovelluksen käyttöä
Rewind vastasi 8. toukokuu 2020

Thank you very much!