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Good app to have piece of mind for your Shopify store. A safety net for any possible issues that may occur.
It has been very comforting to know data is backed up on site. Thank you!
Great app! Nice to know my site is safely backed up. Thank you!
Thank goodness for Rewind. For a small monthly fee, you have complete peace of mind and it's very easy to use. It's saved me countless hours of work undoing a mistake. Thanks, guys. This is a great app.
I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!
Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.
In your case, you were being billed for the total number of items in your backup, not just the number of products. This would have been explained when you subscribed to Rewind.
We'd be happy to refund you the $8 fee - simply contact us at help@rewind.io or 1-855-5-REWIND and we'll refund you the full amount.
Very happy with the customer service. I had some problem with a financial situation. They helped me very good and I am very satisfied! Thank you Annie!
Would recommend. Rewind offers an incredibly simple onboarding process to get you up and running in no time. Alex has been great to walk us through everything we needed to know and can now have peace of mind we'll have our data safe and recoverable. Can rest easy knowing this powerful tool is running in the background and there for us when we may need it most.
They are very responsive and helpful. I had an issue with billing and they resolved the issue very promptly and professionally.
Thank you for writing a review, we take pride in our support team!
Great app, and all the basics are free. I might upgrade if it stays this good.
Free, quick and easy installation. No need to do anything, everything is automated. Recommended! 5 STARS! ⭐