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Since we installed it, Rewind has become one of our most essential apps, and the support we’ve received where and when needed, recently from Brittney on the team, has been exceptional. We’re so happy with rewind, as our go-to backup and staging solution, we’ve taken out an annual subscription and highly recommend it.
Great team and very supportive in terms of support. I had a challenge to change ownership of the app and they were very responsive and I got it solved in a day.
Amazing team behind the product and I would recommend it to anyone looking for a backup tool solution for their shopify stores.
Fortunately we haven't needed it much but the handful of times it was super easy to go back and restore a few products. returned within a few minutes and we were back and running as if nothing had happened.
Support is always quick to respond and very helpful!
I’ve used this great product for many years and always impressed with excellent suppport team especially Brittney.
Great support from Brittney and the team at Rewind regarding our account setup. Thank you
Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you
Straightforward integration and great support. I wanted to download a copy of my backup files and the support team helped me straight away.
Easy to use, fast and responsive support, great documentation.
I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!