レビュー (1,033)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年9月30日

I had an issue involving what I thought were some unauthorized changes to some of the listings on our store. After failing to find a solution that would help me in the app, I contacted the Rewind Backups support team and explained my situation. I wasn't sure exactly when or exactly what had been altered and I needed a complete snapshot of all the listings exported to me in a file from various dates. They informed me that they don't typically offer the service I needed, but understood my situation and would make an exception for me. This was on a SUNDAY! I cannot say enough about how absolutely amazing my experience has been working with this support team. I truly felt like they had my back 100%. They were quick to respond, very clear and concise in their emails, and free of the kind of up-sell nonsense I've become all too accustomed to when dealing with other support teams. Absolutely exceeded all expectations and I couldn't be happier!

Source 4 Industries
アメリカ合衆国
アプリの使用期間:4年以上
2024年9月21日

I was so grateful to know that this app that I kept paying for but not really knowing what I needed it for was there when I found out why I needed it. Thanks to Brittany, I restored my website before my major mess up and carried on with my day.

Totally Toronto Art Inc.
カナダ
アプリの使用期間:2年弱
2024年11月10日

Reliable service that gives me peace of mind that my data is safe and secure and there for me if I ever need it. Thanks for all the help with setting up my account.

Noble Crunch
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年8月18日

Since we installed it, Rewind has become one of our most essential apps, and the support we’ve received where and when needed, recently from Brittney on the team, has been exceptional. We’re so happy with rewind, as our go-to backup and staging solution, we’ve taken out an annual subscription and highly recommend it.

DirDirect
イギリス
アプリの使用期間:2年以上
2024年9月17日

Great support who actioned my requests quickly. App works well and is a must have for any store.

I Love a Hangar
オーストラリア
アプリの使用期間:2年弱
2024年11月2日

While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.

Smart Ass Products
アメリカ合衆国
アプリの使用期間:2日
2024年8月1日

Great team and very supportive in terms of support. I had a challenge to change ownership of the app and they were very responsive and I got it solved in a day.

Amazing team behind the product and I would recommend it to anyone looking for a backup tool solution for their shopify stores.

TalentStore
マレーシア
アプリの使用期間:12ヶ月
2024年7月15日

Fortunately we haven't needed it much but the handful of times it was super easy to go back and restore a few products. returned within a few minutes and we were back and running as if nothing had happened.

XCVI
アメリカ合衆国
アプリの使用期間:約3年
2024年8月16日

Support is always quick to respond and very helpful!

AirSpade Pneumatic Soil Excavation Tools
アメリカ合衆国
アプリの使用期間:約6年
2024年10月9日

Returned within a few minutes and we were back and running as if nothing had happened.Straightforward integration and great support.

MhimdI Treise
ドイツ
アプリの使用期間:3日