レビュー (1,029)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年9月4日

I have restored plenty of time, but nothing happened, and the customer service always not there to help.

Instee Store
マレーシア
アプリの使用期間:7ヶ月
Rewindが返信しました 2021年9月8日

Hi There,

We have noticed that you posted this review on the same day you installed Rewind Backups. It is not possible to restore to a point in time before Rewind was ...

2021年8月20日

App used to work and it has stopped working. We are back and forth with customer service for the last 1 week and no luck. What is the point of paying an expensive fee and the dev team doesn't have a clue?

H&T-Jewellery-Store-UAT
イギリス
アプリの使用期間:6ヶ月
Rewindが返信しました 2021年8月20日

Hey there!

I've been following the progress on your current ticket and although we are working to resolve the issue - it seems like you might have meant to post this review ...

編集日:2018年12月17日

I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!

Something to Cherish®
アメリカ合衆国
アプリの使用期間:5ヶ月
Rewindが返信しました 2019年7月29日

Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.

In your ...

2019年8月21日

They charged me without asking me.I dont recommended!!!! this is not honest.I'm very angry!!!!!!!!!!

Vintagepillowsstore
トルコ
アプリの使用期間:2ヶ月
Rewindが返信しました 2019年8月21日

Hi there,

As we bill through Shopify, we must receive your approval prior to being able to charge you. We can see that you selected and approved the charge for your plan on ...

2022年12月19日

hi i didn't get my store rewind where i was I need help i was using the free trial to see how it works

itsnotpsychoitsbipolar
アメリカ合衆国
アプリの使用期間:2ヶ月
Rewindが返信しました 2023年1月10日

We're sorry to hear that your restore did not work as anticipated! Our support team reached out, and it appears that there was some confusion around restore capabilities. It ...

2023年8月26日

One of the worst backup app, Hard to navigate, to do everything you need to contact support, which is never available. They respond you in 2-3 days. Even to export your backup data you need to contact support, Highly disappointed.

Tks stores old
パキスタン
アプリの使用期間:約2ヶ月
2023年4月30日

Your app is asking for 500$ subscription with an automatic payment. Please stop automatic payments i don't wanna use your app anymore

STUFFCORN
インド
アプリの使用期間:26日
Rewindが返信しました 2023年5月1日

Thank you for taking the time to leave a review. All of our plans come with a 7-day trial that can be cancelled at any time by removing the application from your store. It ...

2017年8月2日

I'd give this a zero. WHat do you have fake reviews written by friends and family? I am pretty unpleased with this application. I deleted collections of blogs and put them all under one category versus several. I asked for help to "rewind and backup" a previous date to get these blogs back in place. This is the "professional" email I received back.

Sent to Karina S and help@rewind.io

How would ...

Organicrelevance
アメリカ合衆国
アプリの使用期間:7日
Rewindが返信しました 2019年7月29日

Thanks for leaving a review for Rewind. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and offered to help ...

編集日:2020年10月9日

I took the app in good faith.... Be aware that it does not back up everything as said... It does not back up Oberlo (at least) so any issues like i have just experienced will wipe out your store... For anyone thinkingg of getting this app or you have it already, be aware of this problem and check what you need before installing it.... Its flawed

Ladies buy Leigh
イギリス
アプリの使用期間:2日
Rewindが返信しました 2020年10月15日

Ladies buy Leigh,

I am sorry you've experienced issues with your store recently. There are many things that can go wrong when selling online. At Rewind, we are committed to ...

2020年9月19日

Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you

Lexor Miami
アメリカ合衆国
アプリの使用期間:約3時間
Rewindが返信しました 2020年9月21日

Hi Lexor,

Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.

It sounds like this is ...