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This app is easy to install. It seems to work great! I get a report that tells me what it backed up. How much better can it be! I haven't used the restore feature yet, and there is every reason to believe it will be as effective. Thank you for this great app! Highly recommend.
How many times have you purchased a product or service, then received an email from the founder asking if he could speak to you about your thoughts about the service? In my years of experience, the answer is a big fat zero. Mike Potter at Rewind set a whole new standard (in my opinion) in not only listening to his customers, but in actually reaching out and proactively requesting a conversation.
The funny thing is, I am a religious believer in backups. I subscribe to the old backup joke of "one is none, and two is one" when it comes to backup methods. I had been a subscriber for about a month and was using a bulk editor to make some adjustments to a large volume of products in my store. As luck would have it, I made an error and messed up about a hundred products. Rather than sweat it and take the time to key in all the necessary corrections, I chose to "rewind it" and it worked fantastically. The irony of it was, this happened the night before I had agreed to talk to Mike.
As a result, of my user experience with the product and my subsequent conversation with Mike, I am a big supporter of the both the product and the company. In fact, I also now use their product to backup my Quickbooks Online account.
An excellent set and forget app. You sleep better and have nice dreams when you know that your site is being backed up :)
We've heard many people say they sleep better at night knowing that Rewind has their store backed up, but you might be the first to mention nice dreams! Love to hear it.
Great so far! Glad I don't have to worry about losing any of my data. Logan was also super fast & helpful as support.
These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.
Absolutely awesome, Rewind saved my business from a rogue Shopify Partner!
I had installed Rewind as I was concerned about protecting my customer data and my ability to recover in the event of a mistake or hack, but little did I know that I would actually need to protect myself from a crooked website developer, who was meant to be building the website, developing a new web and providing digital marketing services.
Having complained about their poor quality work, their response was to seize ownership of my Shopify store, then systematically delete the entire site I had built and already paid for, including the new web app. Following this they made a ransom demand to "open negotiations".
Fortunately, Shopify managed to return ownership of the store to me, then Sarah at Rewind proved to be absolutely amazing with her dedicated support and help. In just a few minutes, all my deleted data had been restored, back to where it was before the hack.
Absolutely fantastic, well done Team Rewind, can't thank you enough!
Absolutely love this app. We lost a bunch of blog posts a few months back, because of users error of one of our employees, we thought we could restore them using Shopify and when we realized we couldn't, and that the same thing could happen - we installed Rewind. And now I sleep easy at night!
Awesome App! Rewind App free you from any unnecessary worries, so you can focus on building your business.
Many aspects to an e-commerce shop - Rewind gives peace of mind to back up all your hard work, can't imagine having to re-enter everything if I lost it. Easy to install and love the weekly backup summary reports.
Amazing app. Works well. Easy to use. Easy communication and support.
Keep up the good work. Ideal to take away the worry of saving the site constantly.