レビュー (1,030)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年11月8日

Great support, great app, great and easy implementation - all-in-all, just great!

Kandii
デンマーク
アプリの使用期間:3日
2019年8月21日

They charged me without asking me.I dont recommended!!!! this is not honest.I'm very angry!!!!!!!!!!

Vintagepillowsstore
トルコ
アプリの使用期間:2ヶ月
Rewindが返信しました 2019年8月21日

Hi there,

As we bill through Shopify, we must receive your approval prior to being able to charge you. We can see that you selected and approved the charge for your plan on June 11th, 2019 at 2:49AM EST. Regardless, if you feel you may have selected the wrong plan or weren't happy with the product, we will gladly refund you. Please contact our help team at help@rewind.io to arrange for your refund.

2022年12月19日

hi i didn't get my store rewind where i was I need help i was using the free trial to see how it works

itsnotpsychoitsbipolar
アメリカ合衆国
アプリの使用期間:2ヶ月
Rewindが返信しました 2023年1月10日

We're sorry to hear that your restore did not work as anticipated! Our support team reached out, and it appears that there was some confusion around restore capabilities. It is not possible to restore from a backup that was never created. You can find our help doc that outlines how Rewind works, here: https://knowledge.rewind.com/s/article/how-does-rewind-work

Your first backup is your first point to restore back to. Please be assured that going forward, you'll be able to restore from any version that has since been backed up, and get things back up and running in no time!

We're always happy to help in any way we can, and encourage you to email help@rewind.com if you have any questions or issues.

2020年2月4日

Rewind Backups is quick, easy, does what it says, and the customer support is excellent! They were able to quickly resolve my account level issue.

Datsun Garage
アメリカ合衆国
アプリの使用期間:2日
Rewindが返信しました 2020年2月6日

Thank you very much! We pride ourselves on our customer support - glad to hear your issue was resolved quickly.

2018年10月3日

This app is awesome for peace of mind. Just install it and it works. When you need the backup, it's there.. Plain and simple.. Thanks

Postal Worker Tees
アメリカ合衆国
アプリの使用期間:2日
2018年11月13日

Just did my first rewind and it has already saved me time. Love this app, super easy to use and I can see this saving massive amounts of time moving forward. Thanks Rewind!

Whisker Biscuits
アメリカ合衆国
アプリの使用期間:2日
編集日:2020年7月2日

Dealing with Rewind has been a pleasure. We are in Australia and there is a time lag, BUT Kaleigh has been fantastic at responding promptly in sorting out any issues - Great Customer Service.

Mattress & Pillow Science
オーストラリア
アプリの使用期間:2日
Rewindが返信しました 2020年7月22日

Thank you for the kind words, we're working toward 24/7 support coverage! Stay tuned :)

2017年10月27日

Nice app. Very easy to work with!

Viking Hjerte
オランダ
アプリの使用期間:2日
2022年1月20日

It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.

Woodwudy Wholesale Flooring
アメリカ合衆国
アプリの使用期間:1日
2020年2月4日

Why Shopify does NOT include a back-up for everything I will never understand, but Rewind helps with that peace of mind! Working for months on the new site and then having a set back made this app a must have for us. Thanks! www.carterandholmes.com

Carter and Holmes Orchids
アメリカ合衆国
アプリの使用期間:約2ヶ月
Rewindが返信しました 2020年2月6日

It's a common myth that cloud platforms have backups that are accessible to their users. Unfortunately, most people learn that the hard way. We're glad to hear we were able to give you peace of mind during your new build - it looks great!