Rewind Backups

I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later.

Easy to use, fast and responsive support, great documentation.

Straightforward integration and great support. I wanted to download a copy of my backup files and the support team helped me straight away.

Great support from Brittney and the team at Rewind regarding our account setup. Thank you

Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you

I’ve used this great product for many years and always impressed with excellent suppport team especially Brittney.

World class assistance and help!
Thank you folks!

We got this to feel a sense of security in case anything ever happened to our store. However, the one time we need to actually use a backup, we find out that they don't actually backup metafields, despite it being listed on the pricing cards above. Metafields are crucial to our store. After talking with support, I understand that they've said that the Shopify API doesn't allow them to back this up. But then don't list it and have me feeling surprised when the backup isn't there.

i uninstalled and im still being charged monthly

If you have thousands of products, do not rely on this.

Our store has thousands of products, I accidentally deleted some, so i used this app to restore all products to a date before I deleted the products.

For some reason this app changed the assigned variant image for hundreds if not thousands of products to display the wrong image. I havent been able to check how many products this app has messed up.

Update: in response to their response. I went back and forth with their support for a while, the end result was them telling me they could not reproduce the isssue, no fix.