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Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.
Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.
I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!
Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.
Brittney went out of her way to help resolve the problem. She actively looked for a workable solution which was both appreciated and refreshing. Good old-fashioned customer service which is appreciated.
We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.
Easy to use and very responsive customer service. Thank you Bianca!
Excellent company and product. I highly recommend them.
Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.
Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key.
Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.
It is an important and useful app.