Recensies (1.038)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
30 december 2024

I've been using them for years, but never needed to do a back up until last week. It was a very specific backup that I couldn't do myself, but customer support helped after two or three emails.

Plush in a Rush
Verenigde Staten
Bijna 5 jaar gebruiken de app
30 december 2024

I have had Rewind installed since 2020 and I've never had a reason to use it until recently when there was an issue with deleted items in our store. The restore process was so smooth and easy, and the customer support was top-notch — responsive, and patient with all my questions. Stephan, in particular, was outstanding and helped me get set up with another feature of our plan that I had not been using before. Highly recommend this app!

Spoiled Rotten
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
19 november 2024

App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.

Savage Industries Shop
Verenigde Staten
Meer dan 6 jaar gebruiken de app
5 december 2024

I have been using The Rewind Backup app for a while now. It gives me peace of mind to know that if I mess up a theme by changing the wrong setting I will be able to roll it back to last (daily) backup. I can also easilly backup manully if I know I am about to try a change that might not go as expected. It s well for the money to keep our store save!

Store Supplies
Verenigde Staten
Bijna 2 jaar gebruiken de app
10 november 2024

Reliable service that gives me peace of mind that my data is safe and secure and there for me if I ever need it. Thanks for all the help with setting up my account.

Noble Crunch
Verenigde Staten
7 maanden gebruiken de app
27 november 2024

Bianca with customer support was very helpful and patient and walked us through the entire process. We feel more secure knowing all of our data is backed. We had a malicious freelancer delete everything once, and we never want to be left without an option to back it up ever again. We also customize our code occasionally, and sometimes things go wrong, with Rewind we feel at ease.

Thanks!

MedShop Direct
Verenigde Staten
4 maanden gebruiken de app
30 september 2024

I had an issue involving what I thought were some unauthorized changes to some of the listings on our store. After failing to find a solution that would help me in the app, I contacted the Rewind Backups support team and explained my situation. I wasn't sure exactly when or exactly what had been altered and I needed a complete snapshot of all the listings exported to me in a file from various dates. They informed me that they don't typically offer the service I needed, but understood my situation and would make an exception for me. This was on a SUNDAY! I cannot say enough about how absolutely amazing my experience has been working with this support team. I truly felt like they had my back 100%. They were quick to respond, very clear and concise in their emails, and free of the kind of up-sell nonsense I've become all too accustomed to when dealing with other support teams. Absolutely exceeded all expectations and I couldn't be happier!

Source 4 Industries
Verenigde Staten
Meer dan 4 jaar gebruiken de app
6 december 2024

App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!

KURU Footwear
Verenigde Staten
Ongeveer een maand gebruiken de app
21 september 2024

I was so grateful to know that this app that I kept paying for but not really knowing what I needed it for was there when I found out why I needed it. Thanks to Brittany, I restored my website before my major mess up and carried on with my day.

Totally Toronto Art Inc.
Canada
Bijna 2 jaar gebruiken de app
17 september 2024

Great support who actioned my requests quickly. App works well and is a must have for any store.

I Love a Hangar
Australië
Bijna 2 jaar gebruiken de app