Rewind Backups

We had cause to need a recovery but had never used Rewind before. They responded to our request within about an hour.

Fortunately, we resolved the issue internally and didn't need to recover in the end but they (Bianca) followed up on this with a lovely email. This has given us a very good impression of Rewind so far.

Installed 3 years ago as a way to make sure I sleep at night but never had a need for it, and personally was slightly questioning the monthly cost. Yesterday we had an issue with an app uninstalling badly from our store resulting in us losing some functionality. An initial restore got most things sorted, reached out to the team and within 2 hours a full restore of other parts was done by the team ...

We’re currently preparing for a system transition as we update our Shopify site, and Brittney Durston from Rewind has been an absolute standout throughout this process.

From the start, Brittney provided thoughtful, detailed guidance that helped us understand what to expect and how to prepare effectively. She offered clear advice on best practices and troubleshooting strategies to help us avoid ...

We are very pleased with the level of care we received from the app regarding the restoration of our product metafields. Stephan and Ahmad are a credit to your company and were very quick to reply to all questions and queries which put our mind at rest.

Will definitely be recommending this app to other developers and stores we work closely with.

Great app and even better support! I had a problem with the restore process and got a fast response from Brittney! All is well.