SmartBN: Banner Slider , 163 avaliações
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Very nice customer support aswell as a fine working product, i am really satisfied. The communication with the support was quiet quick and my problems were solved in no time. All in all a really nice app!
Its a great app and plugin with really cool banner and slider options. Though it is easy and intuitive but if you get stuck - there is really prompt and helpful support team available. I was stuck in a situation and got great help / support from Steve. Thank you Steve and the entire team for great product and service
Very please with this app it did exactly what I needed it to, didn't take long to get it looking exactly right for the store
The price is far too high for any real ROI. After running an analysis we found fewer sales using your app and customers didn't like it (some noting it was distracting).
As a business, we cannot use a product that costs more than it generates and at almost $15 a month, this app doesn't deliver.
The is the best banner slider app available.
Great tool for displaying featured products
Plutôt sympa cette app, original pour l'instant je l’essaie RAS en plus pour l'instant
easy to use and work with. love it!
Just Want to say Thanks Alott. Really gratefull for Customer support and app is very useful for me. Shortly It just made my day. <3
No customer service follow up, ive sent them 4 emails and yet no reply. Even though they keep sending me advertisement for other stuff and asking for a positive review. the only reply i get to my mails is the following
"Your request (48791) has been received and is being reviewed by our support staff. One of our friendly staff will get back to you within 24 working hours. (If your ticket arrives us in our working time, we will respond within a few hours).
To add additional comments, reply to this email."
But its been 3 days now and still nothing. The App might be good but the customer service is very bad
Hi Admin,
Sorry for your unhappy experience with us.
I've checked and found you might have missed our email somehow.
We have been off this weekend and replied right to you yesterday: http://prntscr.com/oiq1kw
Could you please search your inbox for mail coming from support@secomapp.com ?