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Great experience. Saving a ton of money. Dont be fooled by the high presure companies.
We couldn't be happier working with BayEngage. It's rare you get such great customer service and phone and email support so you know your maximizing this app and service, thanks Danielle!
Ever since we moved from another email/sms platform over to BayEngage, it has been a breath of fresh air. We have received great service and if there are ever any questions/concerns, the team gets back to us faster than I even expect.
I'm even saving on the cost from what I was paying another platform before coming over to BayEngage.
Highly, highly recommend using them!
I was new to their templates and had a question so I reached out for help and immediately was given advice how to use. I didn't wait too long after exchanging a few emails. It is very convenient, and straightforward to use, I was just super tired and felt the need to reach out for help. Customer service is 100%. Templates are given which make it a huge plus! Definitely recommend!
Great App. We onboarded several months ago and the support team is excellent. They are continually adding new features for SMS and EMAIL campaigns PLUS the owner of the company called me personally and asked "my thoughts" on anything they could do to improve. I was pleasantly surprised. :)
I was so afraid that I I couldn't afford the services as I am a very small shop, but you can't NOT have this app. I have been assigned someone I adore (AK/Bala) and they have walked me through every step of the way. If you're hesitant, sign up for a demo and see everything they can do for your site! I'm so glad to be working with them!
Hi have used Bay Engage and Target Bay for a few years now and have had no issues. The messages are super easy to create and schedule. I like the tracking and reporting the best as I get a true picture of how my messages are performing. I would highly recommend using them.
We really love what this app has done for our campaigns. We're able to work much more quickly. We love the integration with Shopify.
We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!
Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.