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Terrible shipping process, it looks like they are not the owner of the Merchandise and need to rely on other suppliers. Processing orders up to 15 days are totally unreasonable, specially when you have to add the shipping timeline to your client. Definitely, if I find another better provider and I will jump and leave this supplier, especially when they are probably doing dropshipping on their ...
State alla larga, 100€ al mese buttati, pochi prodotti che spariscono da un giorno all'altro dal catalogo per giunta, spedizione dei prodotti anche 20giorni altro che 3-4 giorni...gestione dei resi pessima, assistenza clienti terribile, fidatevi, andate oltre!
I imported items, then spent hours updating my listings. Then when i came back later. Everything was as if i never updated it. it do not work
UPDATE: (August 165th, 2023)
I was thinking of changing my initial review to higher ratings.
However, my last encounter has been the worst. My products are not syncing with the Bdroppa list. I have been trying to fix this for the last 3 weeks. I have to say their support is extremely terrible. I know that they might not be able to fix right away, but they have to communicate with us let us know ...
Hi ItalianShoesOnline, we are so sorry to hear about the inconvenience you experienced with our app, our customer service team this morning has responded to you. We hope you ...
I am keep writing here to update you to be aware of this SCAM !
2nd day I am waiting for their support but nothing from there ..
I just wasterd my 99EURO
BEFORE :
Working good | user friendly but no sales yet . I never called for customer service yet we will hope the best.
Thank you
falks please beware of this tools
NOW:
I am very tired of waiting for your products update.. it tooks 2hrs to ...
Hi,
we are very sorry to hear you changed your mind about us after not receiving assistance. Unfortunately we don't offer customer service outside of office hours and I ...
They pay more attention to what people comment on the application page here on shopify than to solve customer problems through the support itself, I've been waiting for a response for several days and so far nothing, I purchased the plan that would give me access to the plugin to be able to use it here in shopify, plugin which doesn't work properly and has already failed me twice in less than a ...
Hi Urban Couture, we are sorry that you encountered these problems but we have solved them, in fact thank you for your report because it helped us to make improvements to the ...
I upgraded and pay to Plugin plan and it’s not working I don’t get the plan facility’s , I’ve been waiting for 1 day to import more products and it’s not working! Why ?
I paid the plan and I can’t import and list the products so I didn’t can go forward with my business.
Please solve the problem , I paid the plan and no services.
Extend my plan renewal end day +more for each day when I can’t use ...
Hi! Our customer care responded to your ticket number #166863 on July 6! Please check your email to find the answer, in the meantime I'll leave you the tutorial that you can ...
Stay away from this company/app. Bdroppy app shouldn't even be listed on shopify. The customer support is just a scam, they automate all the replies without actually answering the questions. They make it seem that you can earn high profits, but after their crazy shipping fees and additional sales tax charges, you need to either sell the product at retail or make a loss. Many of the luxury brands ...
Hello loryfashion,
we are really sorry you had such a negative experience with our app. However I'd like to assure you BDroppy is no scam. We have successfully been selling ...
I can't choose the products I want and put them in shopify
I would like you to help me solve this as soon as possible, because I don't even give a tutorial
Hi. Our customer support answered you ticket #166863 on July 6, 2023. We also share you the tutorial for Shopify here, if you still need us please contact us at contact@ ...
the worst app ever - constantly adding items into my products list by the HUNDREDS spamming my work - causing me to delete items I had created and left in confusion wondering whether they've deleted the items I selected from their store - if any! cannot for the life of me figure out why a supplier would terrorize a user's personal store - would not even rate them a ONE! BUT I HAD TO!
Hi,
I'm so sorry to hear you had a hard time with our app. We've worked really hard to make the app as intuitive as possible but maybe we could work further on it.
I believe ...