Recensies (39)

Algemene beoordeling
3,6
Cijfers per recensieniveau
  • 51% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 31% recensies zijn 1 sterren
8 februari 2024

I have been completely satisfied with this application since I started using it. The sales department is always quick to respond to our concerns and involve the technical department when we have a small problem with the application. Very encouraging and motivating because we feel supported. In any case, I love it and thank you once again.

CHAUMOD
België
6 maanden gebruiken de app
14 februari 2024

je travaille avec bdroppy depuis quelque temps déjà le service client et réactif les produits son superbe et de qualité je recommande cette à application à 200 pour-cent

Shine boutique one
Frankrijk
6 maanden gebruiken de app
12 mei 2023

app molto facile da usare , molto intuitiva e la cosa che più mi piace è il risparmio di tempo che hai usando l'app, importa tutti i prodotti che scegli e ti tiene il negozio aggiornato con le quantità in magazzino. Consigliata!

Myfitsport67
Italië
5 maanden gebruiken de app
16 februari 2024

I have been using the Bdroppy app for quite some time now, and I must say I am very satisfied.I have been running my business with this dropshipping service, and I must say, they have exceeded all my expectations. The efficiency and reliability they offer are truly commendable.

First and foremost, the delivery speed is phenomenal. My products consistently arrive much quicker than expected, allowing me to fulfill orders promptly and keep my customers satisfied. This promptness has undoubtedly contributed to the success of my business.

The authenticity of the products is another highlight. Every item I receive is a genuine, original brand product. This has significantly boosted my credibility with customers, as they can trust the quality and authenticity of the products they purchase from my store.

Handling returns can be a tricky aspect of any business, but with this dropshipping service, it's a breeze. Their seamless and hassle-free return process ensures that any issues are swiftly and satisfactorily resolved. This has contributed to a positive overall shopping experience for my customers.

The user-friendliness of their app is a game-changer. Navigating through the platform is intuitive and straightforward, making it easy for me to manage my inventory, track orders, and monitor the performance of my business. This has saved me valuable time and effort, allowing me to focus on growing my business.

In conclusion, I can confidently say that this dropshipping service is the best in the business. Their commitment to excellence, coupled with outstanding customer service and a user-friendly platform, has made them an indispensable partner for my business success. I wholeheartedly recommend them to anyone looking for a reliable and efficient dropshipping solution.

Sofybrands Fashion Outlet
Duitsland
3 maanden gebruiken de app
11 februari 2024

I can recommend this app.

menflex
Duitsland
3 maanden gebruiken de app
Bewerkt 15 augustus 2023

UPDATE: (August 165th, 2023)

I was thinking of changing my initial review to higher ratings.

However, my last encounter has been the worst. My products are not syncing with the Bdroppa list. I have been trying to fix this for the last 3 weeks. I have to say their support is extremely terrible. I know that they might not be able to fix right away, but they have to communicate with us let us know what is going on. Only thing I have heard them for 3 weeks is that their technician is working on it. Really? for 3 weeks? I do not think they even know the issue I am having even after so many screenshots and explanations.

They have good products. That is the only reason I am still with them until now. I just started the advertising campaign and I had to pause everything, and this is terrible.

I hope someone from Bdroppa will REALLY read this and address the root cause.
They have potential if provide better support.

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I upgraded this app so I can have more products and other features. They took my payment, but have not provide any paid features. I have sent them multiple messages/tickets and yet to hear back!!!

They seems to have products that I am looking for. However I am not happy with their support so far. I am not sure what to expect if I need customer support in the future for any of my orders.

Why can't they have some dedicated resources for drop-shipping customers? They need to gain the trust.

Seems they are actively replying here. Hopefully they will pay attention to my message here!!!!

ItalianShoesOnline
Verenigde Staten
7 maanden gebruiken de app
IDT S.p.A. heeft geantwoord 17 januari 2023

Hi ItalianShoesOnline, we are so sorry to hear about the inconvenience you experienced with our app, our customer service team this morning has responded to you. We hope you can change your mind about our app and appreciate its 100% potential.
We always remain available for our customers.
The BDroppy Team

Bewerkt 17 december 2022

I am keep writing here to update you to be aware of this SCAM !
2nd day I am waiting for their support but nothing from there ..
I just wasterd my 99EURO

BEFORE :
Working good | user friendly but no sales yet . I never called for customer service yet we will hope the best.
Thank you

falks please beware of this tools

NOW:
I am very tired of waiting for your products update.. it tooks 2hrs to update 21 products.. it seems i have to wait for an years to complete 5000 products. plus I am tired of waiting for your service team ( may be they reply after I fall as sleep)

englsihsouq
Verenigd Koninkrijk
3 maanden gebruiken de app
IDT S.p.A. heeft geantwoord 16 december 2022

Hi,
we are very sorry to hear you changed your mind about us after not receiving assistance. Unfortunately we don't offer customer service outside of office hours and I understand how it can be frustrating for you.
We'll work on that however I'd like to assure you BDroppy is no scam. We are a serious company and have successfully been offering our services for over 2 years. We are always glad to receive feedback from you so we can fix whatever issue we could possibly have.
We know we are having some problems with product import being slow. It's something we couldn't test while creating the app because the issue is relative to the number of users of the app. We are working on it.
We'll be glad to give you more time on your subscription if you'd like to try and give us a chance.

Best regards
The BDroppy team

28 november 2023

I really enjoy working with the Bdroppy app!

I have been using the Bdroppy app/Brands distribution for almost a year now and am very satisfied with the support. All questions are answered very precisely. If I have very urgent questions, I would like telephone support.

The products are all very high quality and are always sent beautifully packaged. Of course it would be advantageous for us as retailers if the range were larger!

Returns are always a bit difficult. The process takes a very long time. So from the moment the goods arrive back at Brandsdistribution until the time the goods are actually booked and the refund can be made to the customer, the period of time is far too long. This urgently needs to be improved. As a retailer you always have problems with customers here.

Bortomoda – Moda & Accessoires Italiani
Oostenrijk
9 maanden gebruiken de app
8 februari 2024

Have been using Bdroppy app for some time now (previously used their BrandsSync app with what I was very satisfied) and it works fine for me. Although there have been some hiccups and unclarities at the beginning, customer service has always answered and explained all the questions. Deliveries of goods usually are quite fast and products are of good quality. I wish there would be more bags and accessories from well-known brands to sell and in my opinion there might be some updates to app that would help my business and improve user friendliness of the app (for example, ability to see which products from catalogue are in my list and which aren’t and that products that are out of stock would be visible as 0 in my Shopify store rather than automatically deleted, plus also that it would be visible sync status of my list) which I have also addressed to Bdroppy customer service, and I am sure they will look into this to enhance their customer experience. All in all I can recommend this app and cooperation with Bdroppy team.

brendi.eu
Letland
8 maanden gebruiken de app
2 januari 2023

They pay more attention to what people comment on the application page here on shopify than to solve customer problems through the support itself, I've been waiting for a response for several days and so far nothing, I purchased the plan that would give me access to the plugin to be able to use it here in shopify, plugin which doesn't work properly and has already failed me twice in less than a week, I waited 5 days to import the products I selected and it didn't import, I had to reinstall the plugin to start importing the products minimally well, still full of errors, but at least usable, when I went to check and add more products I noticed that the same products had not been updated in a period of 4 days I contacted support and it's been 5 days without any sign of life from them, today I tried to import 300 more products and of these not even 1 was imported.
They sell a service, they don't support customers, for my part I won't renew the subscription if nothing is done and I really hope they do something because this works or else it's an authentic SCAM.

Urban Couture
Portugal
Ongeveer een maand gebruiken de app
IDT S.p.A. heeft geantwoord 11 januari 2023

Hi Urban Couture, we are sorry that you encountered these problems but we have solved them, in fact thank you for your report because it helped us to make improvements to the app.

Since the launch day we have had a lot of requests and this in some cases may have caused slowdowns in the business but we can tell you that we are continuously working to align the app with the requests of our customers.

We will be more than happy to have you still with us alongside your business with Shopify!

The BDroppy Team