Focal Live Chat & Helpdesk

Name: Focal Live Chat & Helpdesk
Brand: Focal Software, Inc
Rating: 4.6 (8 reviews)

価格：無料

評価 (4.6)

レビュー

開発者

Focal Software, Inc

デモストアを表示する

One live chat support inbox for all your social inbox messages

Live chat with bot and agents for instant support

Real time updates and reporting for all customers chat

Swiftly manage multiple platforms in one dashboard

Merchant can communicate and forward tasks as notes to members

Easily support your customers across multiple channels

このアプリについて

公開日

2021年3月11日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

チャット , お問い合わせフォーム

連携対象システム・アプリ

facebook, whatsapp, sms, email, live chat

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Enable Live chat widget and omnichannel box for social apps
Instantly engage customers with live chat support feature
All in one customer support dashboard. Manage all query with one platform
Automate repetitive tasks & provide quick and seamless experience to customers
Reporting and Analytics about the status of each and every conversation

8件のレビュー

総合評価

4.6

評価レベルごとの件数

評価の88%は5つ星です
7
評価の0%は4つ星です
評価の0%は3つ星です
評価の0%は2つ星です
評価の13%は1つ星です
1

2021年12月12日

The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~

SEOUL PURPLE

フィリピン

アプリの使用期間：11ヶ月

Focal Software, Incが返信しました 2021年12月13日

Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com

2021年12月9日

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Loving Foods

イギリス

アプリの使用期間：4ヶ月

Focal Software, Incが返信しました 2021年12月12日

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

2022年11月3日

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

The Himalayan Winter

インド

アプリの使用期間：3ヶ月

2022年4月24日

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

GEON ALPS

シンガポール

アプリの使用期間：約2ヶ月