Focal Live Chat & Helpdesk

Name: Focal Live Chat & Helpdesk
Brand: Focal Software, Inc
Rating: 4.6 (8 reviews)

Preço: Grátis

Classificação (4,6)

Avaliações

Desenvolvedor

Focal Software, Inc

Ver loja de demonstração

One live chat support inbox for all your social inbox messages

Live chat with bot and agents for instant support

Real time updates and reporting for all customers chat

Swiftly manage multiple platforms in one dashboard

Merchant can communicate and forward tasks as notes to members

Easily support your customers across multiple channels

Sobre o app

Lançado

11 de março de 2021

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Categorias

Chat , Formulário de contato

Funciona com

facebook, whatsapp, sms, email, live chat

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Enable Live chat widget and omnichannel box for social apps
Instantly engage customers with live chat support feature
All in one customer support dashboard. Manage all query with one platform
Automate repetitive tasks & provide quick and seamless experience to customers
Reporting and Analytics about the status of each and every conversation

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8 avaliações

Classificação geral

4,6

Número por nível de avaliação

88% das avaliações são de 5 estrelas
7
0% das avaliações são de 4 estrelas
0% das avaliações são de 3 estrelas
0% das avaliações são de 2 estrelas
13% das avaliações são de 1 estrelas
1

12 de dezembro de 2021

The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~

SEOUL PURPLE

Filipinas

11 meses usando o app

Focal Software, Inc deixou uma resposta 13 de dezembro de 2021

Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com

9 de dezembro de 2021

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Loving Foods

Reino Unido

4 meses usando o app

Focal Software, Inc deixou uma resposta 12 de dezembro de 2021

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

3 de novembro de 2022

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

The Himalayan Winter

Índia

3 meses usando o app

24 de abril de 2022

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

GEON ALPS

Singapura

Aproximadamente 2 meses usando o app