Mergify: Combine, Merge Orders

Update: Finally received some prompt support after leaving a review. I was told I had to fulfill the original orders to fix my inventory. Tell me, why is it that this is not the default setting? I read through all of your documentation and did not find anything that stated I needed to do this. I only found out about it after reading through reviews and finding that someone else was having this same problem and that I had to manually fulfill the original orders as well as the merged order. If this is the intended order of operations, then it needs to happen by default so that it doesn't confuse your customers.

Old Review: Whatever changes that have been made recently are causing inventory problems for me. The original orders are left with "Committed" inventory, while the merged order is fulfilled. I requested help but haven't received a confirmation that my help request was received or an email back. This app is messing up my shop.

This app helped us solve a big issue during our sale events. Customers often place two or three orders back-to-back, and with Mergify, we’re now able to merge them before anything ships out. Not only does it save money, but it’s a better customer experience too.

I run a small handmade products store and every shipping cost matters. Mergify has helped me save significantly by grouping orders automatically. Even better, my customers love that they receive everything in one package. It's improved our reviews!

We are a two-person shop. During busy weeks, every saved minute matters. Mergify gives us hours back every month by catching those back-to-back orders and merging them without us having to do anything since we use auto-merging.

Running a store is chaos most days, especially when there are multiple orders from the same customer. Having Mergify just tak care of something that used to eat up our time is such a win. It's wierd how satisfying it is seeing merged orders pop up automatically. Makes my day every time