Avis (178)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 mai 2024

BestChat has a great robot that can help me answer product questions and order inquiries 24 hours a day, and it can provide multi-lingual service, which is incredible.
The convenient switching between robots and manual customer service allows me to combine humans and machines to provide customer service. I like it very much.
Very good ai insghts, able to help me analyze my products and orders, and gave me good sales suggestions
The ai help write function is very smart and is simply an excellent collaboration assistant.

PandaCD
Singapour
20 jours d’utilisation de l’application
BestChat a répondu 17 juillet 2024

Hello PandaCD
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you find BestChat's features, such as the 24-hour multilingual robot and the seamless switching between robots and manual customer service, to be so beneficial. It's great to know that our AI insights and collaboration tools are helping you analyze products and orders, and providing valuable sales suggestions. Your satisfaction is our top priority, and your kind words motivate us to keep improving. If you ever need any assistance, please don't hesitate to reach out. 🌟

13 mai 2024

really great live chat app, everything you need and nice ui

JS Sports Prints & Frames
Australie
Environ 2 mois d’utilisation de l’application
BestChat a répondu 17 juillet 2024

Hi JS Sports Prints & Frames
Thank you so much for your kind words! 😊 We're thrilled to hear that you find BestChat to be a great live chat app with everything you need and a nice UI. Your feedback means a lot to us and motivates us to keep improving. If you have any suggestions or need assistance, feel free to reach out. 🌟

28 décembre 2022

I like best chat app, it's so simple to use, easy to install, also got huge functional. It's a best free APP you can find for customer service. Thank you so much

vapmezon
Chine
Presque 2 ans d’utilisation de l’application
BestChat a répondu 28 décembre 2022

Thank you for your review! 🖤 Happy to hear you had a great experience with Bestchat! It was a pleasure assisting you!
Bestchat Support Team.

14 mars 2023

I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets.

One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement.

The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website.

Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers.

Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.

JYDOLL - China's Safest Silicone Doll Brand | NA Marketing Division
Canada
Plus d'un an d’utilisation de l’application
BestChat a répondu 14 mars 2023

Thank you so much for your kind words and thoughtful comment. We are thrilled to hear that you appreciated our efforts and that your experience with our service was a positive one. We will continue to work hard to meet and exceed your expectations.

25 février 2024

功能非常强大,关键是免费的APP

Tongjin Technology
Chine
11 mois d’utilisation de l’application
BestChat a répondu 15 mars 2024

😊 非常感谢您的支持!我们很高兴您喜欢我们的应用!如果您需要任何帮助或有任何建议,请随时告诉我们。

31 mai 2023

amazing support helped me set up quickly and it works really well. friendly service and quick. Thank you

Emotional Support Bears
Royaume-Uni
Plus d'un an d’utilisation de l’application
BestChat a répondu 29 février 2024

Thrilled to hear our support team could assist you quickly. We're here to help whenever you need. Thank you for your kind words! 🙏

Modifié le 13 juin 2023

功能很丰富 有实时聊天和智能聊天机器人功能 界面干净 可以个性化设置,易于使用 我可以在网站、手机应用和社交媒体上无缝地与客户沟通。总之,BestChat为我提供了一种强大而方便的方式来提升客户服务体验。我强烈推荐它!

iBooMas
États-Unis
Plus d'un an d’utilisation de l’application
BestChat a répondu 28 février 2024

您的肯定让我们倍感荣幸,我们将继续努力,为您提供更多创新和令人满意的服务。

12 janvier 2023

Amazing support and functionality. It is an amazing app that can satisfy all your needs. Super rapid speed support!

DOLLS ACTUALLY
Singapour
Plus d'un an d’utilisation de l’application
BestChat a répondu 12 janvier 2023

Thank you so much for your review!
We are so glad that you enjoy all the services at Bestchat!

2 août 2022

Ich habe einige Live-Chats ausprobiert und dieser war mit Abstand der Beste. Es sind alle Funktionen verfügbar, die man in einem Chat benötigt. Einstellungen konnten sehr leicht angepasst werden und der Kundensupport ist auch sehr Kompetent und Unterstützend. Klare Empfehlung

petmont.de
Allemagne
Plus d'un an d’utilisation de l’application
BestChat a répondu 4 mars 2024

Vielen Dank für das positive Feedback! Wir freuen uns sehr, dass Ihnen BestChat gefällt und Sie mit unserem Kundensupport zufrieden sind. Ihre klare Empfehlung bedeutet uns viel! 🚀

18 septembre 2023

Fast and convenient chat software.

game2cc
Brésil
Plus d'un an d’utilisation de l’application
BestChat a répondu 27 février 2024

Glad you find our chat software fast and convenient! 🚀 We're here to make your messaging experience seamless. If you need any assistance, just let us know!