BestChat Live Chat Chat en dir , 109 avis
This app is actually really really well made, especially to be completely free with no hidden charges. My only thing is that you can't translate the app text. You can choose from preset translations, but I want to be able to customize all text anywhere on the app. The other thing is that there is no real sync with Shopify data. You can't see what people have in their cart, you can't see order history, you can't do anything with the customer account or Shopify orders. All you can do is see what page they're on and what info they used to self-identify. If it wasn't for those 2 things, it would be the perfect app. But I'm going to uninstall it because I need the other features.
I often use various chat software to interact and communicate with potential customers.this app has some good features and functions.
Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers.
In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use.
In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.
Could you change another icon shown on the page? I just uninstalled this app because that icon is not suitable for my website style. Would you have another icon option? Thanks.
Thanks for your feedback! We offer various icon styles, including standard, text-based, holiday-themed, and AI-style icons, all of which can be customized in terms of color and size.
It seems you might have missed the icon selection option. We've emailed you instructions on how to change it. Please check your inbox.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
One annoying feature is that the chat by default sents initial message to customer when he visits a page.
Turning it off, so they don't have notification that automatic message was sent would be perfect.