BestChat ‑ Live Chat & Chatbot , 126件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年1月28日

介面簡單,好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些(例如:chat invitation 的語言,希望可以設定不同語言)。帳號的使用也希望可以有多個帳號同時登入(目前限制2個,但這部分可以跟客服溝通,他們會幫你申請)。整體來看,很OK

TIANYIAI
台湾
アプリの使用期間:5日
BestChatが返信しました 2024年3月15日

感謝您的寶貴意見!💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議,我們會仔細考慮。歡迎您隨時提供更多寶貴意見!

2023年6月1日

This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well

AIRA BIKINI
オーストラリア
アプリの使用期間:約2ヶ月
BestChatが返信しました 2024年2月29日

Glad to hear you're enjoying our app! 😊 We strive to make setup easy and support top-notch. If you ever need assistance, we're here to help!

2023年7月23日

This app looks complicated but very intuitive. And i can feel they are very committed and ambitious. I am doubting will they keep maintaining this big project.

galactic-merchant-official
中華人民共和国香港特別行政区
アプリの使用期間:約1ヶ月
BestChatが返信しました 2024年2月27日

Thank you for sharing your thoughts! Rest assured, we're dedicated to maintaining and improving this project. Your feedback motivates us to keep pushing forward! 💪🚀

2023年9月18日

Fast and convenient chat software.

game2cc
ブラジル
アプリの使用期間:1年以上
BestChatが返信しました 2024年2月27日

Glad you find our chat software fast and convenient! 🚀 We're here to make your messaging experience seamless. If you need any assistance, just let us know!

2023年9月17日

Responsive customer support, great features, clean app that works better than the other ones I tried in the app store. And its free. Couldn't ask for more. Cheers!

InstaUEC
アメリカ合衆国
アプリの使用期間:4日
BestChatが返信しました 2024年2月27日

Cheers, InstaUEC! 🎉Enjoy a seamless chatting experienc with our app!

2023年6月8日

"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"

Smart Charge Zone
カナダ
アプリの使用期間:2ヶ月
BestChatが返信しました 2024年2月29日

Your trust is our greatest asset! We will continue to work hard to live up to your trust and provide you with more surprises and value.

2023年5月16日

This app is actually really really well made, especially to be completely free with no hidden charges. My only thing is that you can't translate the app text. You can choose from preset translations, but I want to be able to customize all text anywhere on the app. The other thing is that there is no real sync with Shopify data. You can't see what people have in their cart, you can't see order history, you can't do anything with the customer account or Shopify orders. All you can do is see what page they're on and what info they used to self-identify. If it wasn't for those 2 things, it would be the perfect app. But I'm going to uninstall it because I need the other features.

JEALOUSY
アメリカ合衆国
アプリの使用期間:17日
BestChatが返信しました 2024年3月1日

Thanks for sharing your thoughts! We're glad you appreciate the app's quality. We'll definitely consider your feedback about customizing text and syncing with Shopify data for future improvements. If you ever change your mind, we'd love to have you back!

2023年11月16日

Great service!

FayeFur
アメリカ合衆国
アプリの使用期間:3ヶ月
BestChatが返信しました 2024年2月23日

Hi FayeFur team, we're delighted to hear that you're enjoying our service! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out.

2023年11月12日

Impressive for 15 minutes till I realized that it would remain visible to users even when it was not attended. We know from A/B testing this is a killer on Mobile for us, so had to uninstall because they said turning it off was not a feature. That warrants 4 starts.

Giving this 3 stars because it remains on my site even AFTER being uninstalled. Such a waste of time chasing down how to finally get it off.

Lilly & Lime
オーストラリア
アプリの使用期間:約2時間
BestChatが返信しました 2024年2月23日

Thank you for your feedback, Lilly & Lime. We'll take your input into account for future improvements. If you need further assistance, please don't hesitate to reach out.

編集日:2023年5月25日

The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.

COLORAT
ポーランド
アプリの使用期間:5日
BestChatが返信しました 2024年3月1日

Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!