Avaliação geral
4,8
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de abril de 2022

So far so good, I'm happy with the chat function as it's truly unlimited chats. It works well on my website, and almost no effect on website loading time, which is very crucial.

Roiskin
China
19 days usando a aplicação
Questão respondida por BestChat 5 de junho de 2022

Thanks for your feedback, please feel free to contact us. Any time, any where, we are here to assist.

27 de abril de 2023

We are really enjoying this app. It has been an important addition to our business enterprise and development. We highly recommend this app.

BlueberryRoad
Austrália
19 days usando a aplicação
Questão respondida por BestChat 27 de abril de 2023

Thank you for taking the time to leave us a review. Your feedback is important to us, and we're grateful for your kind words.

29 de setembro de 2022

Perfect customer service and using experience. Easy to install and set up with all possible channels within minutes. CS helps to test the connection and everything goes well. I like the Wechat connection when you can communicate with Chinese sellers directly. Strongly recommend

Toysfordeal
China
12 days usando a aplicação
Questão respondida por BestChat 9 de dezembro de 2022

Thank you for your positive review of bestchat.
We are glad to hear that you had a good experience with our customer service and found the app easy to install and set up with all possible channels. We are happy to help test the connection to ensure everything works well. We are also pleased that you like the ability to communicate with Chinese sellers directly through Wechat.

12 de abril de 2022

I like it so much with WhatsApp integrations, it helps me a lot. Recommended App!The UI interface is clear.

keenkayexcavator
China
10 days usando a aplicação
Questão respondida por BestChat 5 de junho de 2022

Thank you for your trust. Have a nice day! ^-^

13 de fevereiro de 2023

A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store

Milady
China
9 days usando a aplicação
Questão respondida por BestChat 13 de fevereiro de 2023

Happy to hear you had a great experience with BestChat! Thank you very much for your review.

Editado a 9 de junho de 2022

Would recommend. Shocking how it's free with all the incredible features. If you're looking for a live chat function I would 100% go with BestChat.

NFDVapes
Estados Unidos
8 days usando a aplicação
Questão respondida por BestChat 5 de junho de 2022

Hello,sorry for the inconvenience. After the troubleshotting, the icon is not displayed due to the restriction of the service area set by mistake. You can turn off this setting then chat widget will be shown correctly. We have arranged our colleague to contact you by email. Your feedback means a lot to us, thanks and have a nice day.

5 de maio de 2023

This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.

AOMUO
China
6 months usando a aplicação
Questão respondida por BestChat 1 de março de 2024

We're glad to hear that you find our software useful and our customer service responsive, AOMUO. Your feedback regarding the ability to see messages from customers directly is duly noted, and we'll consider it for future updates.

Editado a 25 de maio de 2023

The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.

COLORAT
Polónia
5 days usando a aplicação
Questão respondida por BestChat 1 de março de 2024

Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!

22 de maio de 2023

The overall experience with BestChat is simply seamless and works perfect . Great Customer Support Service.

Biometriccables
Índia
3 days usando a aplicação
Questão respondida por BestChat 1 de março de 2024

Delighted to hear you're having a seamless experience with BestChat! Thanks for highlighting our customer support. 🙏 If you ever need assistance, we're here to help!

11 de abril de 2023

I often use various chat software to interact and communicate with potential customers.this app has some good features and functions.

Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers.
In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use.
In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.

lujunfa
Brasil
3 months usando a aplicação
Questão respondida por BestChat 4 de março de 2024

Thank you for sharing your experience and for considering our app!🙌 We're grateful for your feedback and happy to know that you've found value in our software. If you have any questions or need assistance, don't hesitate to reach out.