Zotabox Contact Form Builder

Self installs and easy to adjust settings. Love it!

I just added this app and love it so much already! It's so easy to use and format. Thank you so much!

LOVE the contact form app.

Super easy to use - super beautiful.

Thanks!

The contact form was super easy to customize and looks great on our page!

Excellent! Easy to install, 100% customizable, great app! Recommend!

Just awesome. Very easy to use. Thank you!

Updated Review as of 06/23/2020:

No longer happy with this app. A customer emailed me saying she'd been trying to contact me through the website.. Long story short, I didn't receive any messages from her. I made sure the app was connected, sent a message to myself to test things out, I never received that message either... Contacted the app customer service, here is the conversation:

Me: "Hello,
I received an email from a customer who says she used this form on my website to ask a question, I never received her question.

I tested the form myself and didn't anything from my "contact us" Zotabox form.

Please help, also if there's a way I can see any messages sent to me in the past, I'd like to respond to my customers.

Thanks, - Candy"

Zotabox Person 1: "Hi Candy,

This FAQ will solve 99.9% of contact form issues. Please test your contact form with a @gmai.com recipient email address on our setting page.

https://info.zotabox.com/ufaqs/my-contact-form-is-not-forwarding-emails-to-us/

I will ask our tech team IF they can retrieve your last few emails and send them to you.

Sincerely,

Paul Evans
CMO & Co-founder
Zotabox"

Response from Zotabox Person 2 (same day, so I can view the missed messages):

"Hi Candy,

We have retrieved your form submission from log here:
https://zotabox.com/dashboard/form/data/XXXXXX

Please log into your Zotabox account and click on the link to access it.

Regards,
Hai Nguyen
Founder / CEO"

I logged into my account from Person 2. I was able to see 9 messages I had no idea about (dated as early as April 2020).

Not seeing these messages and not responding is bad for business. I had no idea this form was not working, I don't need anything that's not reliable. Def don't need a link to figure out my own issue from an app co-owner. Seems to me the issue would've been fixed and an apology would've followed.

I guess since I grandfathered into this app from a Free Plan and my plan is still free, things don't work and nothing will alert me - AND the app developer will send a link so "I" can figure out why my form isn't working.

I'm not willing to view the link and figure this out and hope it never happens again, there are too many Free contact form builder apps in the app store.

I DO NOT recommend this app.

Original Review Dated 02/18/2019:

Been using this app for about a year now, switched themes with Shopify and didn't realize this app wasn't connected... The contact form my new theme was using from a simple "page" with contact added as a "theme". That form gave me major spam. Didn't realize my Zotabox app wasn't "live" until I sent myself a message from the contact form that was on my website! It was the same format as all the spam I was getting, made me realize something wasn't right. After going into the Shopify "page" I created with the contact "theme", I turned that off, saw the instructions from Zotabox how to correctly install this app and BAM! Now, I'm back to my regularly scheduled program. Truly a lesson learned. I highly recommend this app, it works, its easy and it keeps your stress level down (do not depend on the contact us option on the Shopify theme "page").

despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.

Super easy to use. Customised my contact us form without a drama. Highly recommend.

At first, it was confusing to use. But once you know all the steps. 100%!! Great to use. Can't wait to start talking to customers.