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TL;DR: Great app if you need more than Shopify's standard shipping features. We have a lot of rules that required pretty specific situations such as charging only certain products based on weight. Once you throw in different countries and different shipping methods it can get quite complicated. Fortunately, this app handled it like a champ. To top it off, the customer support was super prompt when needed. Highly recommended.
The customer service on this app is phenomenal. Peter was so helpful and clearly explained everything via email. We only needed 2 -3 emails to solve something I though was more complex. I highly recommend!
The customer service for this app is outstanding. Peter did an excellent job in getting this app to work for me and my unique shipping needs.
Thanks! We really take pride in our customer service and it’s great that Peter could create a solution for you!
great support and app! they went above & beyond to help us with our quite complicated shipping scheme
Thanks for the feedback! We’re so happy we were able to work out a solution with you!
I have used this app for years and have been 100% satisfied with it. It ticks all boxes and does everything that I need from it. It easily customisable and user friendly and the support team are hands down the best I've ever come across!
This app helped solved all my issues when it came to shipping products internationally and restricting which products could be sent to certain countries and not others. I also needed to add an extra shipping option and when I couldn't figure it our myself, Jess jumped in and set it up for me. Extremely responsive, easy to use and fixes all your shipping needs!
We downloaded this app to set up more specific shipping rates via postal code. It has been working great so far and Jess and Peter were extremely helpful in getting this set up!
Great app and even better customer service totally awesome. Peter and Jess were incredibly patient and kind and kept going till we got it all done. Quick turn around on replies as well despite being on the other side of the world. All round fab experience and would recommend without hesitation.
Everything was great no complaints at all it was perfect. No complaints, thank you guys!!!!!!!!!!!!!!
My business wouldn't run without this app. Jess was amazing in helping me get set up, and it has worked without me having to lift a finger ever since. This is the best app I've installed, and I highly recommend it. Thanks Better Shipping Team.