Recensioni (171)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
Data modifica: 10 aprile 2019

Only use this app if you have real time carrier shipping feature already on your site ! I Spent hours setting this app up only to find out I have to have another app installed at a cost of $20 per moth to make it work.
This is stated in the apps details BUT only at the bottom of all the information, I recommend this should be placed in a prominent more visible position I like the app it is easy ...

RockItPoole
Regno Unito
Oltre 5 anni di utilizzo dell’app
Atom Yard ha risposto 9 aprile 2019

We’re sorry to hear that you had a bad experience! Unfortunately Shopify requires that all stores wanting to use any shipping apps have the real time carrier shipping feature ...

19 aprile 2022

It is so difficult to configure the shipping rules especially when there is no bulk upload function. We need a way to set shipping charge for each KG, but have to create 30 rows to manually input the charges. Why is there no upload function from excel to the Better shipping app?

Mead Johnson Nutrition Flagship Store
Malaysia
Oltre 3 anni di utilizzo dell’app
Atom Yard ha risposto 20 aprile 2022

Thanks for your feedback. It's always helpful for us when making improvements to the app.

I understand it can be time consuming setting up large sets of shipping rules in the ...

26 giugno 2019

TERRIBLE app no support AT ALL from the support team. Its ever worked properly actually cost us money applying the wrong shipping prices to different areas.

Univent Catering & Cleaning Supplies Limited
Regno Unito
Circa 3 anni di utilizzo dell’app
Atom Yard ha risposto 14 settembre 2019

We’re sorry to hear that you had a bad experience! We have been in touch with you privately and we believe we have worked out a solution for you. We really pride ourselves on ...

9 dicembre 2018

Terrible. All of the rates I set show up as "Free". No customer support. Awful app. About to uninstall and never look back.

Shred Season
Stati Uniti
Oltre un anno di utilizzo dell’app
Atom Yard ha risposto 17 marzo 2019

We’re sorry to hear that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as ...

3 settembre 2017

Trying to bulk update and not working, also no help from support

Sportsmyndz
Stati Uniti
10 mesi di utilizzo dell’app
Atom Yard ha risposto 17 marzo 2019

Sorry to hear that you had a bad experience with Better Shipping! We’re always more than happy to provide as much support as you need to get things working. If you contact us ...

Data modifica: 20 novembre 2017

Good app and easy to use. Would've given 5 stars but its very expensive just so I can edit my shipping prices per product! Plus see below :(

(Update)
Just had to delete, I've been charged twice, in the same month. With a 2 week overlap.
So I've been charged from 30th Oct - 29th Nov, but in the same bill, I've been separately charged from 14th Nov -14th Dec.

$29.98 just so I can edit 1 products ...

Lightwakers
Regno Unito
7 mesi di utilizzo dell’app
Atom Yard ha risposto 17 marzo 2019

We’re sorry to hear that Shopify made a mistake with your billing! If you would like Shopify to arrange a refund please just let us know so that we start that process with ...

11 dicembre 2017

14.99 per month does nothing because you need the feature that cost an extra 20 per month for it to even work, lost money because of this app.. There's got to be something better

Living Universal
Canada
Circa un mese di utilizzo dell’app
Atom Yard ha risposto 17 marzo 2019

We’re sorry to hear that you had a bad experience! Unfortunately Shopify requires that all stores wanting to use any shipping apps have the real time carrier shipping feature ...

12 marzo 2020

awful, even though I uninstalled the app I Am still being charged and there is nowhere I can find to contact customer service. horrible experience. Can somone please contact me

Skin Glow
Regno Unito
12 giorni di utilizzo dell’app
Atom Yard ha risposto 12 marzo 2020

I’m very sorry to hear you have had a problem, I’ve double-checked the billing for you on your Shopify invoice. It looks like you uninstalled while on the Better Shipping 7- ...

10 agosto 2016

This app is disappointing because it requires real time shipping which is an upgrade you need to purchase in order to use this? I really believed this would be the app to use but I'm sadly looking for alternatives to this.

Cbdproject
Stati Uniti
8 giorni di utilizzo dell’app
Atom Yard ha risposto 17 marzo 2019

We’re sorry to hear that you had a bad experience! Unfortunately Shopify requires that all stores wanting to use any shipping apps have the real time carrier shipping feature ...

Data modifica: 22 luglio 2015

It doesn't work!!!!! so upset!

Sun City Shop
Canada
8 giorni di utilizzo dell’app
Atom Yard ha risposto 17 marzo 2019

We’re sorry to hear that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as ...