Better Shipping , 167 recensies

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 75% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
22 juli 2019

A great app that allows us to organise shipping prices per product instead of weight or size. Their email support is brilliant and they were prompt with replies and went out of their way to make shipping rules work for our particular requirements. Highly recommended.

Whelpmate
Australië
Meer dan 3 jaar gebruiken de app
26 juni 2019

TERRIBLE app no support AT ALL from the support team. Its ever worked properly actually cost us money applying the wrong shipping prices to different areas.

Univent Catering & Cleaning Supplies Limited
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
Atom Yard heeft geantwoord 14 september 2019

We’re sorry to hear that you had a bad experience! We have been in touch with you privately and we believe we have worked out a solution for you. We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as you need to get things working!

31 mei 2018

Makes setting up custom shipping rules for your store possible. Most combination of rules you can come up with Better Shipping has some way of handling it.

And their support is incredible. Got an answer to my question in a few minutes and problem solved within the hour.

Great job guys. Keep up the good work!

Ever And More
Australië
Ongeveer 3 jaar gebruiken de app
Bewerkt 28 september 2021

I'm very happy with this app and have been using it for a few years now! My business wouldn't be the same without it as it let's me customize a lot such as delivery cost per postal code (Canada), free shipping if X amount is reached on the postal codes I choose, and so much more. Customer service has been amazing as well as they are very responsive! Extremely satisfied. If you have a delivery service, I highly recommend you invest in your business with this app.

Fruit Couture
Canada
Ongeveer 3 jaar gebruiken de app
Atom Yard heeft geantwoord 17 maart 2019

Thanks for your feedback! We really take pride in our customer service and aim to respond to all enquiries within 24 hours, and usually much faster!

Bewerkt 11 juni 2016

This app has absolutely been a life saver. Not only is it super easy to set up it also works great regardless what you are trying to do.

Recently I have had to hit up support about some complex shipping issues i was having ( trying to only ship to some countries but not others at different rates.. so on.. ) & the support team (Peter) was kick a** at helping me out. Not only was he super responsive via email but when i couldn't figure out something I gave him access to my store and with in a few hours it was all set up and running smoothly.

I highly recommend this app!

Outdoors Tactical
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
11 juni 2016

Good app but a bit on the expensive side. That's why we gave four start. Actually, we are not using the full functionality. Maybe it appears a bit expensive to us simply because we only take advantage of one benefit this app offers. Anyway, overall, great app.

Rentoutdoors
Canada
Bijna 3 jaar gebruiken de app
12 mei 2018

Just love this app! So easy to use and setup and the amazing customer service is like the icing on the cake! Highly recommend it!

Custom Cre8tive Designs
Canada
Bijna 3 jaar gebruiken de app
2 januari 2019

The customer service for this app is outstanding. Peter did an excellent job in getting this app to work for me and my unique shipping needs.

Bombay Tile
Verenigde Staten
Bijna 3 jaar gebruiken de app
Atom Yard heeft geantwoord 17 maart 2019

Thanks! We really take pride in our customer service and it’s great that Peter could create a solution for you!

26 januari 2019

great support and app! they went above & beyond to help us with our quite complicated shipping scheme

The Million Roses Budapest
Hongarije
Meer dan 2 jaar gebruiken de app
Atom Yard heeft geantwoord 17 maart 2019

Thanks for the feedback! We’re so happy we were able to work out a solution with you!

11 mei 2020

The customer service, communication and support from the people at Atom Yard is outstanding. I cannot thank them enough for all their help (thank you Peter) who guided me step by step with fabulous instructions to solve a problem which was giving me a headache. It makes such a difference when the customers needs are understood and met and I would definitely recommend this app and the team behind it.

Sweets To Yours
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app