BetterDocs FAQ Knowledge Base

I cannot recommend this app. I reported a critical issue over 3 months ago — every page in this knowledge base triggers a soft 404, which is bad for SEO and Google visibility. The problem still hasn’t been resolved, yet I’m still paying full price for the app. They said they would get back to me, but I haven’t heard anything for over a month.

On top of that, the design is very clunky and ...

Been using this app a while now,
Works well and does the job required. Had some small issues the support team was able to resolve quickly -
Highly recommended

First I'd like to say the support is very good.

However I don't think this app is as good as the version they make for WordPress, which I have been using for years.

I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the ...

Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.

Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem

Very flexible and useful knowledge base product with responsive support!

Very good tool!
Helped my organise all my knowledge base docs in one place, would recommened!!

Ik ken betterdocs al jaren van wordpress en ben blij dat ze ook op shopify zijn! Als je een goede kennisbank wil bouwen dan moet je gewoon betterdocs gebruiken.

Aan mijn kant zitten / zaten wat bugs. Meeste zijn via de chat opgelost andere zijn op dit moment mee te werken maar worden opgelost.

Top team!

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

Good support !