BetterDocs FAQ Knowledge Base
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat
Get a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer & direct Live Chat support. With FAQ manager, FAQ directory, FAQ section features, create an ultimate help portal & user manual guide. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat to optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.
- Create FAQ sections & build SEO friendly knowledge base help center
- Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
- Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
- Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
- Add a quick Order Tracking feature & let customers provide instant feedback
- Destaques
- Utilize diretamente no Admin Shopify
- Funciona com os mais recentes temas
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Messenger
- ChatGPT
- Product FAQ
- FAQ
- Help Center
Categorias
Tipos de páginas
Mensagens em tempo real
Respostas automatizadas
Preços
Free
Gratuito
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers - WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99 / mês
ou $99.99/ano e poupe 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Specific Products
- Priority Support
Avaliação gratuita de 7 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (35)
“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.
Been using this app a while now,
Works well and does the job required. Had some small issues the support team was able to resolve quickly -
Highly recommended
First I'd like to say the support is very good.
However I don't think this app is as good as the version they make for WordPress, which I have been using for years.
I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the moment you save, get taken to the Docs list page, have to scroll and find your doc and then click edit again.
I also can't seem to be able to re-order the docs within the category. I think they appear in the order I published them. Perhaps a user issue but I can't figure it out.
I don't like the fact you can't add a contact form onto the Docs homepage. So I can't add any custom text to say "If you haven't found what you're looking for, contact us" nor can I put in our general contact information (telephone number etc) in our Docs homepage. Seeing as most people use Docs as their customer support area, you'd think this would be possible.
Hate to say it but I also think it's a bit expensive. I have other apps at $9.99 that provide so much more value. I think they need a $4.99 / month tier with unlimited docs but none of the AI / chat stuff.
Keep up the good work!
Assistência
Assistência à aplicação fornecida por Storeware.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
3 de março de 2022
Incluído
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