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I needed a custom report created and Rishika was quick to respond and create that report for me. Just downloaded this app yesterday, and the customer service has been great so far.
I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.
This app is fantastic, very flexible and the customer service is very fast and outstanding as well. I highly recommend this app.
Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!
Shopify could not create or provide the report I needed but BetterReports could and did. Their support was quick to repsond and extremely helpful.
I am so glad I found this App to Shopify.
I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.
This app is awesome! So many options for prebuilt, powerful reports. And then you can create your own custom reports and include a TON of information. Then, the best part is being able to schedule reports so that they can be emailed to you every day or on whatever schedule you need.
The customer service is incredible. I had a questions about adding a specific field to my custom report, and I received a reply from Claudia in less than 10 minutes that she had added it to my report for me.
Highly recommend this app for anyone looking to level up their reporting capability in Shopify!
I had a great customer service with your representative, with help of who I can get report. Thank you
I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit).
It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons.
They got it done in two hours. TWO HOURS.
Other places, I might not have even heard back that the ticket had been started by then. But not here!
Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!