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I asked for a customized field in a Report. I received an answer within few hours and it was exactly what I asked for! Exceeded normal output standards!!
The support team responds really quickly and really help us solve the issue. Love the app, it gives you multiple options to make awesome resports
Using with Zapiet Store Pickup + Delivery-- we had a question on sorting by pick-up dates and times and customer support (Kritesh!) got back to us surprisingly fast with extremely clear and detailed instructions. We've yet to reach a dead-end with any functionality we've aimed for-- fantastic!
It's my go to reporting app for pulling data from our Shopify store. It takes a few minutes to get the hang of it but the filtering options are so much better than what Shopify analytics is capable of, plus they will create custom fields for you.
Fantastic support setting up the reports - Does exactly what we need - Keep up the amazing work - We love it
Customer service is first class, and the reports can be spliced and customised to whatever data is captured. I was looking for an app that could show me what has not been selling well, and Better Reports does it!
I even got to save some money, and switched down from the more expensive Advanced Shopify platform, because that's all I needed the Advanced Plan for! The analytics! This does the job just as well!
Highly recommended.
Better Reports really is better! We were in desperate need of an app to write custom reporting to satisfy the requirements of several business areas along with something that allowed us to export data and upload it into SAP. This app allowed us to do exactly that. My CTO also worked with their support group, which was responsive and very helpful. The app is extremely easy to use, The reporting data met all of our needs plus gave us ideas for additional reporting. Highly recommended. UPDATE: I have thrown all kinds of questions at them and they always have a fast answer with a perfect solution! 7-8-21 Still loving Better Reports, even after using it for more than a year. It is so useful, robust and their techs are super helpful.
8-31-2022 Still loving this app and it has helped me many times over to trouble-shoot issues in Shopify. I would be lost without it! Support is also fast, reliable and knowlegeable.
I needed help to build a custom report and got a reply (and direct link to a customised report) within a few hours. I was only going to trial this app but now I will keep it permanently, because the reporting capabilities are so good. Thanks!
Great for creating pick lists, shipping status reports, sales reports, etc. Very easy to use and support is very responsive.
This app is the best advanced reporting app I've found for Shopify by FAR. Shopify collects an incredible amount of data for every sale, customer, etc., but offers very little reporting and almost no customization of reports on that data. Better Reports steps in and fills that gap, leveraging the myriad information Shopify collects to beautiful, comprehensive reports. I insist that all my clients use Better Reports.
Even more, they've been extremely responsive in answering questions and helping develop the custom reports I'm looking for.
It's worth every penny.