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I used this app to build a custom YOY item-level reporting that was not available in Shopify native reports. I needed some help building this custom report and the customer service available was very responsive and I got what I needed within hours.
Awesome app. Super helpful for creating all kinds of reports. Most useful for payment disbursement reports and reports for sales tax.
The most amazing and unbelievably fast customer service of any app we have ever experienced!!!
You need better reports.
Stellar customer support! Really helpful and friendly and super quick. Plethora of reports to choose from.
I needed to build a custom report for export to our shipping platform, for orders that were older than 60 days and weren't importing. The support team was extremely helpful and instrumental to me building these quickly.
The app works well and has enough flexibility to create really powerful reports.
But I really can’t say enough about their support! Surprisingly, unexpectedly great!
Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.
The customer service is top notch. Having someone help you navigate and prepare reports rapidly is truly a gift. I am thankful we found this APP!
Great app for customized reports. Even better support, great response time. Hard to find good apps like this with the level of service. 10/10
I am not very savvy when it comes to reports or computers, but interacting with keanna has been great, She still in the middle of helping me, but she’s very easy to understand. The language is sometimes difficult for me to understand so she sent me a video example which made it easier. Thank you I look forward to creating another custom report to help me operate my business smoothly!
Suzy