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Super easy to contact and great service.
The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.
Used a few competitors before this app and this is by far the best - great interface, easy to use and awesome support. 5 stars from us - thanks heaps!
Tiia helped me twice with my request and did exactly what I needed !! Thank you so much for your help !! This is the 3rd time I needed a customized report and was done exactly how I wanted it to be in a very timely manner
Excellent app and incredible support! We've created a lot of useful reports that simply aren't possible with stock reports in Shopify Analytics.
This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!
I use the app for running far more sophisticated and complex reports that I can from Shopify. The subscription is not cheap, however, one receives a platinum class service which can save me not hours, but days of work and pulls data, which I cannot, from raw Shopify. Yes painful to pay but well worth the money. Their staff are highly knowledgeable and respond with working solutions in a very short timeframe.
I email my questions and get quick replies - The staff is always very helpful and creates the reports I can't.
This app has changed my life. I now have reports that I never imagined I could have and it makes my job so much easier! Thank you!
We use this for company reporting and it allows me to extract data without relying on others! The Support team are super helpful