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The customer service and support team are hands down the best, quick to reply and come back with insights and customized solutions - highly reco.
The ability to ask for customized reports has been extremely useful to us. Their response is very fast.
This app is amazingggg--wished we found this sooner. Very straightforward reporting, and offers many different types of reports / insights.
We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!
Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing
Amazing Customer Service. Their team custom built a report for us without much back and forth and at no charge. The report is a game-changer for gaining efficiencies with out business that lets us get back to the important stuff. Thanks, Better Reports!
Super helpful app. So much more robust than Shopify's built-in reports.
Easily customizable reports and easy to use.
Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!
Great app with AMAZING customer service. They've been a huge help in getting my daily reports off the ground and running.
What a fantastic app! We are constantly finding new uses for this app - great support from Clement as well! Def worth a try!!
All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.