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For anyone that loves deep-dive analysis, this is the perfect app, and customer service is A+. Strongly suggest!
Excellent customer service! We needed a report and they prepared it for us quickly. Great options and report variety
I’m inticipating really good things with this , I’m giving it 5 stars first of all for customer service . This app has many features and I had to talk to a lot of people to find this app. I haven’t heard anything bad about it . Ow I’m attempting to put it use .
This review is not in regards to Better Reports functionality. We loaded the free trial, loved what we saw, but ultimately did not move forward as we were not ready to on our side. This review is in regards to the professional service and response we received during this trial process. They were quick to assist us getting it spun up (which is pretty easy) but when we were looking for some reporting information that did not appear to be there "out of the box" they created this report quickly without us really asking. It rare to see this level of response and service these days so it should not go unacknowledged.
I used this app to create a report of sales by state. Shopify basic does not offer this basic report and this app is very complete and robust to create almost everything (I have not tried completely) and the customer support is good!
Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking.
Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible.
Better Reports has helped me understand my store data better than ever before.
Great app, best helpdesk asked for a report, and they directly made it. Fast and easy reporting after your data is loaded into the app.
Keanna was great. I needed a few custom reports. Such a quick response and got me exactly what I need. Highly recommend.
Amazing App!!!!!!!!!!! Customer service is on point!!!!
Very helpful and great response from backoffice on questions. Needed to see the percentage of returns in products and they fixed quite quickly.