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Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.
Exceptional reporting app!
The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!
Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.
This reporting app works great, with stellar service! We have somewhat of a unique use case that required multiple changes and small report customizations, and Clement patiently worked with us through them all, making each requested change within 24 hours. He's gone above and beyond to make sure that we have the exact reports that we need. We looked at a different reporting app with a lower price point, but they were not nearly as flexible, responsive, and involved in suggesting solutions and predicting potential problems. Highly recommend Better Reports!
Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.
Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.
Excellent fast & friendly support, fast installation and easy to use once you get the hang of it....
Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!
This app is definitely worth it. SAves us a ton of time and the exports come out really clean which I appreciate.