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I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right.
If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting.
:) Liz
We use this app for custom reporting for month end or to crunch reports for advertising, sell-through and all sorts of financial and statistical data. Much better than higher end apps without the cost. smile.io integration would be killer.
The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.
The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.
Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.
The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.
i like how the app allows me to customize my sale orders
i like how the app allows me to customize my sale orders
4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks
I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!
Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.
We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.