BR ‑ Better Reports

The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!

I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need.

Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.

This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.

I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions.

As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs.

Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable.

Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!