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[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.
Claudia was amazing to work with. I love this app. the customer services was the best i have ever dealt with
Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)
Great service - They've helped us a few times answer questions, and have actually made custom reports for us. They're always great to work with
Better Reports has really helped us with organizing in-house perishable product by automating custom product tally reports tailored for each department and sending them to the department heads. Gone are the days of doing hand tallies. Claudia and Keanna have been incredible to work with, amazing support and help in creating custom reports. Thank you.
So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!
Better Reports has really helped us generate the exact reports we need for our small business, and have been subscribed for a year+ and satisfied with what we get for the price. The support has been beyond excellent, going further than expected for us recently, and we were extremely happy and impressed with the customer service!
I am absolutely impressed with the support and customer service I have received from Rishika. She goes beyond your expectations, providing what you didn't' even know you needed :) Thank you Rishika!
Great app. There hasn't been a report that I haven't been able to run with Better Reports. I also prefer this to having to upgrade my Shopify plan to see a few more reports. Definitely would recommend it.
Better Reports team was very helpful in creating custom reports to fit our needs. It has made our daily reporting tasks much more manageable and time efficient. I would recommend BR for higher level report than is available in the Shopify dashboard.