Better Reports

This is literally the best and most useful app. The reporting goes beyond Shopify reporting and their customer support is stupendous. I email them almost every week asking for a new report to be written and I hear back within 24 hours and sometimes within the hour. Their reporting has been a game changer for my company and they work endlessly to fine tune it until it is exactly to my needs. I had tried numerous reports and when I finally stumbled upon Better Apps I felt like a weight had been lifted. We have many sales channels that Shopify does not have a field to capture in their reports. We use tags. Better Reporting allows me to use these tags in my reports so I am now able to run Wholesale, Trade, POS and Online in separate reports without having to move to an entire separate Shopify for each of them. The reports are also incredibly user friendly, I am now able to make my own if necessary but my Customer Service Expert is always there to help me if I need it. You can also schedule reports to be sent to any team member on a weekly, monthly, quarterly basis. I highly recommend this app!

Kerri Rosenthal
Kerri Rosenthal LLC

Wonderful customer service as I needed a custom report. I can’t say enough about their helpfulness and communication.

Very helpful app, prints every report type you will need! I highly recommend it as Shopify doesn't provide much functionality in reports.

It's difficult to put into words how good the customer support is on this app and Kritesh in particular has been outstanding. Having tried another app and wasted 4 weeks of inaccurate reports and poor communication and interpretation of our needs from the other app developers, we chose BetterReports and could not be happier. It is a powerful app that has achieved things we were told were not possible by the other app developers. They are super-quick in replying and we've never had to clarify our requirements beyond the initial request - they've always got it spot on, first time. I cannot recommend it highly enough if you're looking for a reporting tool that meets complex needs and the very best in customer service response.

Better Reports is providing our organization with significant value both in terms of analytics that go way beyond shopify's native reporting limitations and time saved by our staff who used to spend hours cobbling together KPIs and now can do it in minutes. Our business use of shopify plus is quite customized and sophisticated compared to the "out of the box" configuration and we needed a reporting app that can be similarly customized. The app support team is very accessible and willing to help customize more complex reports when needed, although the UI is fairly simple to learn for configuring our own saved reports. Overall this is a great investment offering immediate ROI by providing superior data visualization to drive strategy at a higher level, as well as enabling increased efficiencies.

The customer service is top notch. Having someone help you navigate and prepare reports rapidly is truly a gift. I am thankful we found this APP!

Very helpful app, helping us to export our personalized orders properly. Many options available, wonderful team behind the App !
Thank you very much, highly recommended!

Very good app, easy to use and with lots of possibilities for making customised and/or automated reports. I contacted support once and my problem was solved within one day.

Terrific app that takes the stock reporting capabilities of Shopify to a much higher level. Support is also fantastic.

Brilliant support received from Claudia. Prompt responses, helped with my queries and offered suggestions