BigBuy ‑ Dropshipping carriers , 46 arvostelua
Tarkenna
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Luokituksen mukaan
Spent time reading info and watching videos on their website and contacted them and read the links they sent me and at the end they don't have a trial period for their service!! You have to pay them 219€ once and at least 69€ every month!!! It doesn't sound normal here.
Without knowing the quality of service, cost of shipping and delivery time +++++ ,You have to pay them 288€ and you can never return it if you are not satisfied with the service.. I will never do that.
Dear Olav,
Thank you for your review.
If you have any doubt on how our software works, we are more than happy to help you and answer any question about.
Just visit our website and go to the contact area: https://www.bigbuy.eu/en/contact
For the moment, we do not offer any trial service, but we can help you understand and configure it.
We remain at your disposal.
Best regards,
BigBuy
Hello I have archived everything, the message keeps coming. without shipping to the destination ???? Good day We have major problems with your app, customers can no longer order from us. Wrong shipping providers are displayed that have not been activated by us.
some items cannot be ordered because the app reports the message at the checkout. Shipping in Switzerland is not possible. May 10th to date no response from support, this is Bigbuy worst customer service, we will report the case to Shopify.
Hello Elektromaster.shop
The problem you have had is that you have deactivated too many carriers and some areas have not any carrier available. We always recommend excluding as few carriers as possible because there is that existing risk. If you have any questions please do not hesitate to contact us at hello@bigbuy.eu for a quick response.
Thanks
I have upgraded my shopify plan from monthly to annually for the sole purpose of wanting to use bigbuy, but when I open the BigBuy App, I get the same error message, that I have to switch to an annually Shopify Plan to use BigBuy. So, sadly, I still cannot use BigBuy
Dear User,
We are sorry to read your review.
Please get in touch with us here -> https://www.bigbuy.eu/en/contact
We will help you configure the app so that you can sync your shop.
Unfortunately, the annual Shopify plan is required by Shopify to calculate automatically the shipping costs.
Read here -> https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers
We remain at your disposal.
Best regards,
BigBuy Team
Ich hab mir das e-commerce angebot gekauft und versuche nun die App mit meinem Shopify Account zu verbinden, was anscheinend nicht funktioniert, da ich Shopify dafür jährlich haben muss, obwohl ich das Angebot bereits gekauft habe.
Dear Solarios,
Thank you for your review.
We are here to help you:
1) The app works with any Shopify plan. With monthly plan, you can synchronize everything, except the carriers' shipping rate.
2) If you have Yearly Plan, but you cannot activate the carriers' shipping rate, please contact Shopify Support and ask them to activate it for your shop.
You can ready more information on this page: https://help.shopify.com/de/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers
We kindly remind you that the app is working correctly for the rest of the users and it has no issues.
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On the other side, whenever you need support, you are free to contact us on our website ticket area -> https://www.bigbuy.eu/de/contact
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Lastly, please consider updating the review if we solved your doubt and you finally synchronized correctly your shop.
We remain at your disposal.
Best regards,
Tech Support Department
BigBuy
No recomiendo. No existe coste/beneficio, los precios son más altos de los que se encuentran en el mercado. Las tiendas online, como shopify, solo aceptan si pagas 1 año o un plano avanzado y no gastas menos de 800 euros para tener el servicio de BigBuy, no compensa. Algunos de los pedidos hecho por clientes no fueron entregados y tampoco reembolsados.
Estimado Partner,
Lamentamos mucho leer su comentario.
Nuestro objetivo siempre es el éxito de nuestros clientes, y nos encantaría poder ver su caso más de cerca.
Respecto a Shopify, los requerimientos de planes anuales no son decididos por BigBuy, sino que es la misma plataforma Shopify que los impone, pero le podemos guiar en configurar la sincronización de la mejora forma.
Nuestro equipo de atención al cliente se pondrá en contacto con usted para poder buscar una solución y seguir contribuyendo a su éxito comercial.
Quedamos a su disposición.
El equipo de BigBuy
I have a shopify store and I’m on a monthly plan. I’m not able to install bigbuy app because it’s stating that I need an annual plan. Goofing by the feedback on here you have said that monthly plan can be accepted.
Dear,
Thank you for your review.
We confirm that your app is installed and it's working. If did not contact us yet, please do it and we will help you.
With the monthly plan, our app lets you synchronize:
- Products
- Images
- Stock
- Orders
- Shipment Tracking
On the other side, our app also offers the possibility to calculate automatically the shipping costs.
That is the only feature that require a Shopify Annual plan, as you need to activate third-party carrier-calculated shipping, read more here -> https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers
We remain at your disposal.
Best regards,
BigBuy Team
READ BEFORE YOU PURCHASE. IT MAY SAVE YOUR MONEY.
This company does not provide 10% of the value it costs. The price to register and integrate to shopify store costs around 350 euros. The pain does not end here, It is also necessary to have Shopify yearly plan to add this courier app with shopify. I was disappointed with their service from the very beginning. Their website has a lot of bugs. So, I reviewed their company with 1 star. Then they emailed and called me to remove the reviews because of Trustpilot. I asked them to cancel my subscription and for a refund. According to their so-called policies they said they can not refund. So, I am writing my honest review of them again.
Dear Zevaleh
We are sorry to read your comment.
Please be informed that the annual plan is a Shopify requirement, in case you want to synchronise shipping costs.
We confirm that it is not necessary to have annual subscription for the basic features of the app, which are allowed with the basic monthly plan.
Our customer service will contact you and provide you with a solution.
Cordially,
The BigBuy Team
Ich Bezahle für BigBuy 189 Euro und ZUSÄTZLICH 153 Euro damit ich Shopify angeblich nutzen kann, und die wollen ZUSÄTZLICH noch dass ich extra zahle oder den Jährlichen Shopify plan kaufe. FÜR WAS ZAHLE ICH ÜBER 342 EURO WENN ICH BIGBUY NICHT MAL MIT MEINEN SHOP KONFIGURIEREN KANN BETRÜGER!!!!!!!!!!!!
I pay 189 euros for BigBuy and an ADDITIONAL 153 euros so that I can supposedly use Shopify, and they want me to pay ADDITIONALLY or buy the annual Shopify plan. WHAT AM I PAYING OVER 342 EUROS FOR IF I CANNOT EVEN CONFIGURE BIGBUY WITH MY SHOP SCAM!!!!!!!!!!!!
Dear Reverro,
We are sorry to read your comment.
Please be informed that the annual plan is a Shopify requirement, just in case you want to synchronise shipping costs.
We confirm that it is not necessary to have annual subscription for the basic features of the app, which are allowed with the basic monthly plan.
Our customer service will contact you and provide you with a solution.
Cordially,
The BigBuy Team
Scam Warning!!!
I have submitted a complaint report to google to shut down BigBuy's advertisement from their search engine and now I request Shopify to remove this app from their app store. Dear innocent users be aware that BigBuy is a Scam. I lost almost a thousand euros on BigBuy for nothing. They know very well after testing their app nobody is going to purchase it. That's why they don't offer a test version, instead, you have to purchase the connector first of all and pay for a monthly subscription to use their app.
Please be careful and read the reviews here and as well as on google before you buy this app. 99% are complaining about this Scam.
Dear Wolf,
Thank you for your review.
Our app is working, and many users are able to synchronize their shop, and in your case, the app now is working correctly as we can see that you have connected and already received orders.
We kindly remind you that we are available for support and hope you can change the review with the new updates.
We remain at your disposal.
BigBuy Team
Mit bigbuy bin ich nicht zufrieden, ziemlich teuer und dann gibt es viele Probleme bei der Integration. Wenn Sie eine Rückerstattung wünschen, dann gibt es noch größere Probleme
Dear Partner,
We are sorry to read your review about your experience with our service.
In order to find a solution together, we have informed the correspondent team and our team will get in touch with you.
We remain at your disposal, thank you for your patience.
Best regards,
BigBuy