评论 (48)

整体评分
2.3
每个评分等级的数量
  • 33% 的评分是 5 星
  • 4% 的评分是 4 星
  • 8% 的评分是 3 星
  • 2% 的评分是 2 星
  • 52% 的评分是 1 星
2024年2月16日

Excelente soporte

beautywelove
德国
8个月 人在使用应用
BigBuy已回复 2024年2月19日

Muchas gracias por tu reseña!

Nos llena de alegría saber que nuestro trabajo ha cumplido con tus expectativas y que has quedado satisfecho con tu experiencia. Tus palabras nos motivan a seguir trabajando con dedicación y pasión en lo que hacemos.

Hasta pronto,
el Equipo de BigBuy

编辑时间:2022年7月30日

Its a pity that the carrier names and shipping estimates cannot be translated. This makes the checkout look unprofessional/untrustworthy on non-english websites. Other than that, the app is working fine so far.

Strandshopper.de
西班牙
大约2年 人在使用应用
BigBuy已回复 2022年7月13日

Dear Partner,

Thank you for leaving a comment for us, here is BigBuy tech support team!

1) On one side, take in account that our App does not need for any update of plan to be used.

If you are a BigBuy customer, you can use even with Shopify monthly basic plan.

2) On the other side, the warning refers to the automatic calculation of carrier by an external app, you will need to contact Shopify support and ask to activate that option for you.

3) Lastly, please contact us from the following link and we will help you -> https://www.bigbuy.eu/en/contact#tabpanel3

We are at your disposal on our contact area, via chat, via whatsapp and on the phone whenever you need support.

Hope to talk with you soon,
have a great day!

Tech Support Team
BigBuy

2022年2月2日

The app works exactly as expected. Instant syncing ready for Bigbuy products. After installing the application, you need to contact the Shopify support team and they need to activate the application.

Gullebica
美国
1年多 人在使用应用
BigBuy已回复 2022年5月12日

Dear Gullebica!

Thank you for your feedback.

We are glad to read your comment, we will share it with the rest of the team :)

Always feel free to contact us for any doubt or enquiry.

Best regards,
Support Department
www.bigbuy.eu

编辑时间:2023年6月15日

Excelente plataforma e incrível serviço de apoio aos utilizadores.
Estamos muito satisfeitos.

www.bigtrends.eu
葡萄牙
1年多 人在使用应用
BigBuy已回复 2023年6月20日

Prezado,
Muito obrigado pela avaliação positiva!

Ficamos felizes em saber que está satisfeito com a nossa plataforma e serviço de apoio.

Transmitirei sua mensagem à minha companheira que o atendeu. Estamos aqui para ajudar sempre que precisar.

BigBuy

2023年9月4日

Great app and professional support team! Highly recommend BigBuy 5*****

Kdeco.ro - Trandafiri Criogenati Nemuritori
罗马尼亚
大约1年 人在使用应用
BigBuy已回复 2023年9月6日

Dear!

Thank you for the fantastic review! We're delighted that you're happy with it. Your support means a lot to us!

Best regards,
BigBuy

2023年10月13日

It tell you very great product, amazing drop shipping options and brands, really useful if you want to avoid the brand issues and want to sell official stock, these carriers are great carriers, and have great tech and customer service support in multiple languages.

Also their online ecommerce solutions, delivery & service offerings is very impressive and the support with it in both English & Spanish is complete GREAT!!!

I am glad I started my first dropshipping business with Bigbuy, they put me up at the top with my store quality, my curious experiment turned into a profit making business opportunity.

I am well impressed, INDEED I am.

www.techcitystore.com
西班牙
大约1年 人在使用应用
BigBuy已回复 2023年10月16日

Dear Partner!

Thank you for your review!

We're thrilled to hear that you love our products, dropshipping service, and our customer support in multiple languages.

We're committed to providing the best service and will continue to support your business.

Your success is our priority, and we're here to help.

Thank you for choosing us!
BigBuy

2023年2月12日

Very good customer support. Problem was solved, and good instructions were provided for fixing the issue.

Nettohinta.com
芬兰
大约1年 人在使用应用
BigBuy已回复 2023年2月13日

Dear User,

Thank you for your review!

We are glad to hear that you had a good experience working with us and with our support team.

We remain at your disposal at all times.

See you soon,
The BigBuy team

2022年12月30日

Desde la tienda de Digisystem doy las gracias a Tommaso por la efectividad y rapidez con la que facilitó y dio solución a la dudas que tenía e hice llegar al departamento de Tech Support de Bigbuy.

Reciba un cordial saludo.

Atentamente Carlos Carrera

Digisystem
西班牙
11个月 人在使用应用
BigBuy已回复 2023年1月3日

Estimado Carlos,

Muchas gracias por su reseña y sus palabras.

Nos alegra saber que valoras muy positivamente la asistencia brindada por nuestro compañero Tommaso, de Tech Support.

Le trasladamos todas tus palabras: ella y todo el equipo de BigBuy siempre estarán encantados de atenderte y de acompañarte en cada etapa de tu experiencia con nosotros.

Hasta pronto,
El team BigBuy

2023年7月19日

Le service client de Bigbuy est juste incroyable. Que ce soit sur whatsapp ou par email, ils ont été très réactifs et m'ont réglé mon soucis d'intégration le plus vite possible. Merci BigBuy !

Techlifepros
加拿大
11个月 人在使用应用
BigBuy已回复 2023年7月21日

Thank you for your positive review!

We are thrilled to hear that you had a great experience with our customer service team. We strive to provide excellent support and it's always rewarding to receive such positive feedback. We appreciate your kind words and we're here to assist you whenever you need us.

Thank you for choosing BigBuy!

2023年1月20日

App is great working great without any problem. easy to use and the team is always avalibel to reach

Schanka
瑞典
7个月 人在使用应用
BigBuy已回复 2023年2月2日

Dear Schanka,

Thank you for your review.

We are glad to read that you find the app easy to use. Providing exceptional service to our customers is one of our top priorities and we are happy to have met that expectation.

We appreciate your feedback and if you need anything else, please don't hesitate to reach out to us. Thank you for choosing BigBuy!

Until next time,

The BigBuy Team