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BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized.
I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance.
Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!
This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!
BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms.
One of the most interactive, easy-to-use and analytically accurate retention marketing apps we've used so far. BIK has been impressive for us automating a majority of customer responses intuitively thereby streamlining our customer support workload by a mile. Besides, great deal of fine-tuning options available to create, track and optimize automated messaging and campaigns here.
Would surely recommend!
We are using this app from last 6 month and there is no issue while using it.
Execellent tech team support 24*7 and Inbuild journeys for whatsapp, email and sms are amazing.
Any brands can go live in short peroid of time with BIK support.
BIK excels in functionality and adaptability, offering seamless customization to meet diverse requirements. With robust API integrations, it streamline operations far more efficiently.
The platform simplifies all my tasks within one comprehensive space, with drag-and-drop functionality and effortless customer segmentation, eliminating the complexities of database management. This efficiency makes conducting multiple analyses straightforward and effective.
The team is diligent in addressing queries and consistently enhancing the platform based on feedback.
A special acknowledgment to Rajat Vaishnav, Vidushi, and their team for their consistent support. Their professionalism and proactive approach ensure smooth collaboration and timely issue resolution, always exceeding expectations.
It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process.
Amazing App, even more amazing team !!!!
Would suggest to try this app, we are sure you wont be disappointed.
Thanks Rajat Vaishnav and whole team.
You guys rock.
The platform has an easy to use interface that makes navigation simple. Its robust analytics provide valuable insights to track our performance. The support team is fantastic, always ready to help us optimize features and explore different use cases.
We've successfully utilized email, SMS, and WhatsApp, and their unique cohort targeting for retention has been impressive.
BIK has revolutionized our customer engagement by integrating seamlessly with WhatsApp, SMS, Instagram, and more. The easy-to-use automation tools and unified dashboard simplify our marketing efforts, while detailed analytics help optimize campaigns. BIK has made multi-channel communication efficient, and Rajat Vaishnav & his support team is always helpful. A must-have for improving customer retention!