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BIK has revolutionized our customer engagement by integrating seamlessly with WhatsApp, SMS, Instagram, and more. The easy-to-use automation tools and unified dashboard simplify our marketing efforts, while detailed analytics help optimize campaigns. BIK has made multi-channel communication efficient, and Rajat Vaishnav & his support team is always helpful. A must-have for improving customer retention!
The platform has an easy to use interface that makes navigation simple. Its robust analytics provide valuable insights to track our performance. The support team is fantastic, always ready to help us optimize features and explore different use cases.
We've successfully utilized email, SMS, and WhatsApp, and their unique cohort targeting for retention has been impressive.
BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on.
The team is highly supportive and is quick to response to all our queries.
Overall our experience with BIK has been very good.
The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.
Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve.
Good tool!
Amazing App, even more amazing team !!!!
Would suggest to try this app, we are sure you wont be disappointed.
Thanks Rajat Vaishnav and whole team.
You guys rock.
It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!
One of the best 360 degree solution. Highlight is their support team - Rajat, Vidushi and team are always spot on from the time of onboarding to optimisation.
We are able to do almost everything via this app be it retention, remarketing or acquisition. This is the only solution you need if you are into D2C space.
It's truly an all-in-one platform that brings together everything you need in one place.
The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion.
Moreover, the app's functionality is impressive.
BIK is an excellent UI application for managing customer requirements and facilitating seamless communication. However, it may be cost-prohibitive for small businesses. Throughout our journey, the support team has been highly responsive and proactive.