BIK Instagram, Whatsapp, Email , 40 avaliações

Very poor service. I installed and used it for 1 month, after trial ended, no one from their team mail/msg us. Our customer stopped getting delivery confirmation msg. When I talk to them on customer care, they were lazy replies, after 24hrs they said I have to opt fro $200 plan, before that we have set auto billing method, they said you have to increase limit and later said $200 pre-paid plan. If you are serious d2c brand, don't use them.

I recently used this amazing Email and WhatsApp marketing app and was blown away. It's user-friendly and powerful. But what really stood out was the top-notch support, especially from AKANSH.
PRO TIP For BIK - Never let Akansh leave BIK he is an asset as a matter of fact give him some equity in the name of ESOP he deserves that

Bik has truly transformed my work experience!
Flossy's assistance has been great with prompt support and quick problem solving. It simplifies segments, journeys and data analysis seamlessly. The consistent new updates on Bik are exciting & easy to learn as well as use.

I am thrilled to share my positive experience with BIK. From the moment I engaged with their services, I was impressed by their professionalism, efficiency, and dedication to customer satisfaction. The team at BIK goes above and beyond to deliver exceptional results. Their attention to detail and commitment to quality are truly commendable. I highly recommend BIK to anyone seeking top-notch products/services and a seamless experience. Our customer retention has certainly improved and the automations make it all the way more effective for the customers and saves a lot of time and manpower for the team. Special thanks to Flossy, Viv and Sudarshan for being on standby support whenever needed.

Thank you, BIK, for exceeding my expectations!

- Mahima
Co-founder
Nuts over Mutts

BIK.AI has been an outstanding service provider, delivering exceptional results. Flossy and her team have exhibited remarkable responsiveness and support, ensuring a seamless experience. Their dedication to meeting our needs has been evident throughout our collaboration. We look forward to continuing our partnership with BIK.AI, confident in their ability to consistently deliver outstanding service.

Amrutam is thrilled with BIK's IG Automation! Flossy and team are super quick at fixing issues, making our journey seamless. Sales have seen an upsurge since we joined, with AI Chatbots handling most queries on IG. Can't wait to dive into Whatsapp campaigns, SMS and emails.

Big shoutout to the tech team! Kudos to the entire team - BIK is amazing!

BIK has helped us reach out to customer, engage them and retain them easily. A highly recommended tool for digital marketers and digital bsuinesses.

Amazing app, super helpful team! Everything is working smoothly

Love the product and support provided, one of the few great products for using whatsapp to it full potential. Shoutout to Vidushi, Flossy and the rest of the team for providing great assistance.

Bik is great with retaining customers and supporting customer segment creation. The team comprising of Flossy, Vidushi, Manoj and others has also been very helpful and prompt in their solutions whenever we have faced a roadblock!