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We have been using BIK one month now, till now the experience is good.
The team of BIK is great to work with, they are available at your convenience and explain to you every little detail with patience.
Special mention to Akansh who was available 24*7 without hesitation to solve every problem or doubt. So thanks Akansh and team for your support.
Thrilled with BIK WhatsApp Automation! This app has streamlined my Shopify store's communication effortlessly. Automated messages, order updates, and stellar support make it a must-have for any business. Highly satisfied
BIK has been yet the most efficient marketing tool that I've used so far. My experience with the WhatsApp broadcasts and automated journeys have been the best. It has a ton of events and customer segmentation that gives me an upper hand on both my retention marketing activities and to a large extent the customer experience (complaints and interactions). The integration with the Shopify store is seamless as well. Would totally recommend the app for your retention marketing activities. Special mentions: Our CSM Flossy has been the proactive and straightforward on resolving our asks and on her toes for new innovations
Bik had been very helpful in terms of guiding step by step during any difficulties faced and there after sales support is great.
The best app out there for your all in my marketing needs. BIK is clearly one stop solution provider for all your marketing needs. They integrate with sms,whatsapp, instagram,emails, facebook and messenger seamlessly and handles marketing in these channels really well. The unified helpdesk makes our job easier to address client queries from all channels in a single dashboard. They are always open to feedbacks and ready to make the changes and thats what makes them good. i have used many other softwares before and bik has been the best so far.
Bik has truly transformed my work experience!
Flossy's assistance has been great with prompt support and quick problem solving. It simplifies segments, journeys and data analysis seamlessly. The consistent new updates on Bik are exciting & easy to learn as well as use.
Amrutam is thrilled with BIK's IG Automation! Flossy and team are super quick at fixing issues, making our journey seamless. Sales have seen an upsurge since we joined, with AI Chatbots handling most queries on IG. Can't wait to dive into Whatsapp campaigns, SMS and emails.
Big shoutout to the tech team! Kudos to the entire team - BIK is amazing!
Efficient, intuitive, and versatile!
BIK seamlessly streamlines marketing processes. With its user-friendly interface, comprehensive analytics, and customizable automation features, it empowers businesses to optimize campaigns effortlessly. From lead generation to customer engagement, it's a game-changer for maximizing ROI and driving growth. Highly recommended for any organization seeking to enhance their marketing strategies.
Another super Plus is that their customer support, especially Flossy really did a great job in the onboarding and continuing to solve everything for us on priority.
Bik's Team has done a great job so far supporting Local Nation's initiative on the Bik App. Indeed very prompt and responsive at solving issues and overall a very satisfactory experience with the support provided. Great to see timely updates and new features!
Efficient, Secure, Seamless Communication