Billbee , 56 recensioni

Valutazione complessiva
Numero di recensioni per livello
  • Il 66% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 9% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
14 febbraio 2020

Mag sein, dass Billbee, wenn es erst einmal aufgesetzt ist, einem den Alltag erleichtert.
Das Setup ist aber mMn mehr als schwierig und der Kundensupport antwortet oftmals erst eine Woche später auf Nachfragen. Einen Bulk-Editor für importierte Bestellungen existiert nicht, was ich als sehr großes Problems sehe. Durch die späten und dann nicht einmal besonders hilfreichen Antworten des Supports, läuft demnächst meine kostenlose Testphase aus, ohne dass ich Billbee überhaupt richtig einsetzen konnte. Sehr schade...

23 giorni di utilizzo dell’app
11 maggio 2019

Cant import orders older than a few months old. Support claims its the fault of shopify altough other apps can import infinitely. Useless for us.

Happylando Deutschland
5 giorni di utilizzo dell’app
4 maggio 2020

Disappointing app. No customer service, and if they do come back to you its a week later which is no use when trying to use a new app. Wouldn't recommend.

EquiZone Online
2 giorni di utilizzo dell’app
Data modifica: 18 gennaio 2021

Principal ok. But: A lot of functions to manage products in conjunction with import, export, drop shipper, etc are very bad and not usable. And I do not see for what else the app fror if no central product management is implemented. Email, Orders etc can also be done by the shops.
Ok. Verbesserungen: Ausbau zum zentralen Managementsystem für Artikel um alle Verkaufskanäle zu bedienen. Also auch Artikel listen in den Verkaufskanälen, usw. Auch das Anbinden und die Abwicklung von und mit Dropshippern sollte implementiert werden. Oder zumindest automatisierte Import/Export mit Fieldmapping, etc.

2 giorni di utilizzo dell’app
Billbee GmbH ha risposto 18 gennaio 2021

Thanks for your honest feedback. As we always try to make our customers happy. Do you have specific suggestions on what we could do better with regard to those functions and improvement of usability? Our team always has an open mind for suggestions. Sorry we couldn't live up to your standard. Have a great day!
All the best
Your Billbee-Team

12 giugno 2020

no customer service i have send about 5 emails 2 days now no reply .
not professional.
app complicated ,and no tutorial videos in english all come german .

Regno Unito
1 giorno di utilizzo dell’app
Data modifica: 28 aprile 2020

This is so difficult to use. There's no setup guide, everything is in German and I have to keep reminding Google Chrome to translate into English. It doesn't translate well. I thought I'd set it up correctly but it's not working for me. I can't be bothered to ask for guidance as it should not be this difficult.

It doesn't explain things very easily. I'm usually very good at these things, but this has baffled me.

Crafty Girl Maria
Regno Unito
1 giorno di utilizzo dell’app