Bing Shopping Feed

Christopher went the extra mile to get the feed uploaded to Bing. You could not ask for better support than this. For all of you who are struggling like I was to get your products uploaded to Bing this is the App for you.

THIS IS THE WORST APP AND WORST CUSTOMER SERVICE. I SERIOUSLY CAN NOT STAND HOW POOR IT WORKS AND HOW POOR THE SERVICE IS!

It is an easy use app if you don't have too many products, But it's so tricky that you can't find a place to cancel your plans. This is too bad and makes me feel unsafe to use it. That's why I will uninstall it and maybe use other Apps.

The feed was including sold out items, and I could not see how to exclude anything. Christopher has gone above and beyond to fix the issues. Due to the outstanding customer service I changed it to 4 stars and will continue my subscription to give it another month to work. I'll revise the rating to 5 stars if sales result from it.

installed this app and was told they would set it up for me. i expected to have a discussion as to what i wanted to promote, where and budget....no questions asked. I wasted $80 on adds to a market i could not even ship my products to. i pointed this out to and requested some of this money be refunded...no one took responsibility so i cancelled my account. will find another way of advertising on Bing.

thanks for your response i have made contact on your website.

Thank you Chris for reviewing my case and agreeing to refund. Much appreciated.

Terrible customer service, it is nonexistent! Emailed several times and no one is home to help! We were excited to use this app and the install is not easy as well as time consuming. Once the app is set up, we ran a campaign and still no ads running. As of now it is a total waste of time (5 days of set up with no help from the developer). We are uninstalling the app due to zero customer Service. What a shame! If someone helped and the ads worked - would have no issues paying for the app.

Nothing but a huge headache. The reason why most reviews pertain to support is because you need support just to sign up for Bing stuff.

First problem was the fact their system claimed my bank debit card was pre-paid, which they don't support. I did try to use a pre-paid first but then entered my debit card details when that failed and get the same message. Cleared cookies and tried a different browser. Talked to support and they said they would forward it to the engineers.

Ok I'll just pass on that for now. I'll set up my store. Store description...."The store description cannot contain invalid characters" Ok, maybe they are talking about the hyphen. Remove hyphen. "The store description cannot contain invalid characters." What invalid characters? It's letters and commas. Let's try to remove the commas? Seriously. "The store description cannot contain invalid characters." It's nothing but LETTERS.

At the top of the page is says my country isn't supported because I haven't entered payment details, or I should say they wouldn't let me enter payment details. I go back into my account and switch from post-pay to pre-pay. Now I have Palpal as an option? Easy right? Nope.

After getting directed to Paypal and accepting the Microsoft authorization I get send back to Bing with a message that says "We were not able to add your PayPal account as a payment method. Please make sure that the information you entered is correct."

If Bing wants people to actually use their services they might want to look at making their services usable. Every step of the way it's some error message that doesn't make sense. An error you can't get past on your own. Signing up for Google Adwords was a walk in the park and Google is about as anally retentive as it gets.

App is unusable. Times out when you try to add products to sync. Worse yet, since the Free tier is so small, there really is no free trial and they ask you to upgrade to a paid tier before you can even attempt a sync. So basically, I paid, then tried to sync, found the app to be unusable, and they will not respond to support inquiries either through their Intercom bot or through their support email inbox. Will give them 1 more day to respond before I open a complaint with Shopify and hopefully have this scam shut down.

Had trouble getting app to work Christopher offered to help gave him our Microsoft number plus sent a invite but never bothered to help us.
So deleting this app due to can't get it to work and no support you can trust.

I have been asking for 3 days now to get some help and no reply from you. I need help with this or I will have to uninstall it. Is anyone there to help me set it up? I have most of the work done, but I need your help. Please???