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I have been using the BixGrow app for a couple of years now without incident. Recently we had an issue with the discount on the affiliate link not being applied. I wrote to the company and it was fixxed overnight. The sale was made, discount applied and the commission allocated. A very good result.
Thank you for your review and your continued support over the years! We're glad to hear our team was able to resolve your issue promptly. If you have any suggestions for further improving your experience, please reach out to us at support@bixgrow.com or via live chat. We're here to ensure your continued satisfaction with BixGrow!
Works pretty smooth so far. Haven't had it long but it seems pretty good
I just started working with this app so far everything is going well with customer service. They respond in an adequate time whenever I need help, and they go step by step with me to set everything up. The app is not hard to set up. I'll say more next time about its contribution in the growth of my business.
Thank you for your feedback and positive experience with our customer service! We're glad to hear that setting up the app has been smooth for you. If there's anything specific you'd like to share or if you have suggestions for improving your experience further, please feel free to reach out to us at support@bixgrow.com or via live chat. We look forward to hearing more from you!
At Wayzn.com we use the app for both affiliate and refer-a-friend. It is convenient being able to manage both programs with a single app. The affiliate side is easy to set up and easy to use, but the referral half of the app is not very mature yet (even basic reporting is missing), so I can only give four stars. I have used a lot of plug-ins and the thing that shines brightest about Bix is their customer support. They are responsive, knowledgeable and provide a level of support way above what we get from other apps that cost 10x what we pay for Bix.
Thank you for your thoughtful feedback, we appreciate your review! At BixGrow, we're committed to continuous improvement, and your feedback helps us immensely. If you have any specific suggestions or would like to share more about your experience, please feel free to reach out to us at support@bixgrow.com or through our live chat. We're here to assist you and make your experience even better!
Some features are still missing but the team keeps improving the extension and the customer support is very active to help you setting up whatever you have to do
Thank you for your feedback! We're continuously enhancing our app's features and appreciate your patience. If there are specific features you'd like to see or any further assistance needed, please reach out to us at support@bixgrow.com or through our live chat. Your input helps us improve and ensures a better experience for you with BixGrow!
I'm not sure I can give full honest feedback yet as I haven't fully tested it out. Although it seems good so far.
They have helpful customer support, the app itself is easy to use and navigate.
Thank you for your feedback. We're glad to hear you've found our app user-friendly and our customer support helpful. Should you need further assistance, feel free to reach out to us at support@bixgrow.com!
I recommend leaving the Tiers option in the commission options of the settings for the programs we create. The functionality of the two different Tiers options you have in the app are completely different and we need the flexibility. Thank you so much for all you guys do!!!!
Thank you for your feedback and recommendation! We value your input regarding the Tier option in the commission settings. To better understand your needs and improve your experience, could you please provide more details on how we can enhance this feature for you? Feel free to reach out to us at support@bixgrow.com or via live chat. We're here to assist and appreciate your insights!
I’m new to the App. So far, it’s been a very good experience. I needed to a bit support for a question; Evelyn responded quickly and was spot on with the guidance. Thank… keep moving forward..
Thank you for trying out our app, and we're delighted to hear that you've had a positive experience so far! If there are any specific features or improvements you'd like to see to make your experience even better, please feel free to share your suggestions with us via support@bixgrow.com or through live chat. We're here to help you keep moving forward with your affiliate program!
So far, so good. I'm testing things out and it seems pretty straightforward so far. 5-start raring for the prompt customer support thus far though. I've only had the app installed for a few hours. Looking forward to exploring more.
Thank you for your feedback and for trying out our app! To make your experience even better, we'd love to know if there's anything specific you'd like to see or any improvements you suggest. Feel free to share your thoughts with us at support@bixgrow.com or via live chat as you continue exploring the app. We're here to assist and enhance your experience!