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Réponse rapide et excellent suivi.
its a great way to start your own Beauty Brand and the People who Work there are always really nice :)
Thank you for your feedback! 💕 It's good to know that you’re enjoying your experience starting your own beauty brand with us. 🌸 We’re excited to keep supporting you on your journey! Do not hesitate to reach out if you need anything!
I would definitely recommend Blanka if your starting your own skincare or makeup brand. There are a wide variety of high quality products which can be customized. There are also options for dropshipping or storing your own inventory. The team (Lee and Patrick) at Blanka are excellent and communication is great, there is always someone from the team available to help and support you on your beauty brand journey!
Your recommendation is highly appreciated and we do love working with a wonderful business owner such as yourself! Thank you so much for your feedback about our service. We look forward to continue working with you towards success!
Thank you Patrick! For your professionalism and dedication to providing excellent customer service.
Thank you for your kind message! We're glad to hear you had a great experience and that your support needs were handled with professionalism and care. We're always here to help so don't hesitate to reach back to us anytime!
I ran into an issue and Patrick was able to resolve it with MINUTES! Amazing customer service! Can't wait to continue my journey with Blanka!
Thank you so much for your wonderful feedback! We're delighted to hear your issue was quickly resolved and that you experienced amazing customer service. We can't wait to continue supporting you on your journey with Blanka. Wishing you great success!
John at Blanka has offered wonderful customer service. From prompt responses to transparent information, I had the best experience as a client and would offer this app service to any new or veteran entrepreneurs who are affiliated with beauty brands.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that our team was able to assist you promptly and transparently. We appreciate your recommendation and are here to support you whenever you need it!
Staff reply fast to all customer concerns and questions. Help you in so many ways to become successful throughout your own business journey. App is useful and easy to use. So far, I have enjoyed what I have seen so far with trying to get my business up and running. Definitely a bonus is that they now updated their shipping rates for customers' orders. Would love to see more products added in near future with more eyeshadow colors to choose from, along with better pricing on the skincare line. Thank you so much for being a good company.
Thank you for your feedback! We love receiving feedback from merchants like you so that we can always strive to improve the platform. We are so happy that you like the flat rate shipping we have implemented :) As always if there is anything we can do to help make your experience better, please reach out anytime to hello@blankabrand.com
Bonne application. Il faudrait un peu plus de produits. Le support est très réactif, good job BECK :)
Thank you for your feedback! We agree, Beck is the best :)
We are working hard to continue to add new products to the platform. We can't wait for you to see what's coming in 2023!
As always, if you need support with anything we are here for you at hello@blakabrand.com
Excellent customer service. I had accidentally uploaded the wrong logo while learning how the platform worked and testing products on my webshop. I did not realize that the logo would become locked once products were published.
I contacted support expecting a complicated process, but they responded quickly, understood the situation, and helped me resolve the issue right away. Their professionalism, patience, and willingness to help made a great first impression.
As a new user, I truly appreciate the support I received and I am looking forward to a successful long-term partnership. Thank you for the excellent service and for helping me get my brand set up correctly.
I had a few questions about removing an old Shopify store and connecting a new one, and I had the pleasure of being assisted by Abby. She was incredibly helpful, patient, and quick to respond throughout the entire process. Abby took the time to answer all of my questions thoroughly and made sure I understood each step. Her knowledge and willingness to help made what could have been a stressful situation feel simple and straightforward. I left the chat feeling confident and fully supported. Thank you, Abby, for providing such excellent customer service! I appreciate you!
