レビュー (239)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年9月11日

I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous.

Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me.

The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway).

I look forward to working with them and I will update this post as my journey continues!

Luxe Elle
アメリカ合衆国
アプリの使用期間:4日
Blankaが返信しました 2023年9月14日

Amazing feedback! We're happy you were satisfied with your overall experience so far and we can't wait to make it even more amazing as we're also looking forward to working with you in achieving your goals! Thank you for choosing Blanka and for trusting our service. Don't hesitate to reach out to us anytime at hello@blankabrand.com.

2023年11月10日

Prompt, friendly, and helpful!

Stacy Lynn Vegan Skincare
アメリカ合衆国
アプリの使用期間:7ヶ月
Blankaが返信しました 2023年11月13日

Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at hello@blankabrand.com anytime. Thank you!

2023年11月5日

Blanka Shopify connection works seamless.
Patrick helped me instantly to resolve the issue I was having.

Koop nu
ベルギー
アプリの使用期間:4ヶ月
Blankaが返信しました 2023年11月6日

We're glad our team was able to help resolve the issue you were having because your experience is very important to us! If you have other concerns or questions, please don't hesitate to reach back to us because we're always happy to help you! Thank you for using Blanka!

2023年9月1日

they have the best customer support team. they provide really personalized support and get back to your queries really fast. Choosing blanka turned out to be a great decision.

EverythingCare
アメリカ合衆国
アプリの使用期間:3日
Blankaが返信しました 2023年9月3日

Our customer support team genuinely cares about all our merchants so they always do their best to provide the best support possible. We're looking forward to working with you. Thanks for choosing Blanka!

2023年7月16日

John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.

Jessica Ryu
アメリカ合衆国
アプリの使用期間:2日
Blankaが返信しました 2023年7月20日

You're very much welcome! Thank you for your feedback. We greatly appreciate it. Don't hesitate to reach back anytime cause we're always happy to help you!

2023年10月12日

TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR

Manancial Gospel
ブラジル
アプリの使用期間:約2ヶ月
Blankaが返信しました 2023年10月13日

Thank you for the feedback! We'll look forward to working with you so don't hesitate to reach out to us at hello@blankabrand.com anytime you need help or if you have any questions. We're always happy to help!

2024年1月6日

Grande réactivité et une vraie présence et un accompagnement effectif. Merci

Cosmopolitan beauty care
ベルギー
アプリの使用期間:13日
Blankaが返信しました 2024年1月8日

You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at hello@blankabrand.com if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!

2023年11月10日

Blanka and Patrick answered all my questions. Excellent guest service!

cobble&stone
アメリカ合衆国
アプリの使用期間:約19時間
Blankaが返信しました 2023年11月14日

Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at hello@blankabrand.com if you have other questions.

2021年9月8日

Customer service is amazing and quick! The Brand plate was so easy and fast to complete, and they had my private label ready in a day! So excited to officially launch!

Contribution Clothing
アメリカ合衆国
アプリの使用期間:2年以上
Blankaが返信しました 2021年9月8日

Thanks so much for your feedback! We strive to offer the best customer service possible. Your brand looks so amazing on the products and we can't wait to help you grow :)

2021年5月19日

Thank you to Lee and the blanka Team for creating such a great app! Not only they bring you quality products (which I can tell as a pro MUA that worked for well known brands) they also bring you best customer service. I've used a similar app before but got frustrated because of service. Thanks to blanka for be by my side.

1999 the STUDIO
ドイツ
アプリの使用期間:2年以上
Blankaが返信しました 2021年7月8日

Thanks so much for your feedback! We have loved working with you and can't wait to watch your business grow